TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DeepL

    Score8.8 out of 10
    N/ADeepL is a web-based translation tool supported by the company of the same name in Cologne. It is available via a free edition, and commercial editions that provide advanced features.

    $10.49

    per month per user

    Smaply

    Score6.7 out of 10
    N/AThe Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.

    $19

    per month per user

    Pricing
    DeepLSmaply
    Editions & Modules
    Starter
    $10.49
    per month per user
    Advanced
    $34.49
    per month per user
    Ultimate
    $68.99
    per month per user
    Enterprise
    Custom
    Free
    0 EUR
    per month per user
    Basic
    19 EUR
    per month per user
    Pro
    29 EUR
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DeepLSmaply
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    DeepLSmaply
    Small Businesses
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeepLSmaply
    Likelihood to Recommend
    9.3
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    DeepLSmaply
    Likelihood to Recommend
    DeepL
    The integration is very easy implemented with email client or web browser, you can translate emails, web pages and quality of translation is on top. Regarding document translation it gives you only 3 formats of documents (.pdf, .pptx and .docx), in my experience this type of documents are sufficient, however it would be better to see other type of documents as well. Also, you have to convert your old document in Word or PowerPoint to latest version, otherwise program won't accept it.
    Incentivized
    Read full review
    Smaply
    The solution is suitable for complex journeys with many touchpoints.
    The tool has the advantage of being easy to use.
    On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before
    Incentivized
    Read full review
    Pros
    DeepL
    • language-to-language translation of written text
    • document translation
    • translation parts of text on the web with one click
    • instant translation of text on images
    • multiple choice in "idioms"
    Incentivized
    Read full review
    Smaply
    • User journey map
    • Personas templates
    • Stakeholder maps
    • Free online courses
    Incentivized
    Read full review
    Cons
    DeepL
    • Limits of the free version: 5MB and 5000 words. No problems with the paid version
    • Because it is the only software that translates documents while preserving the images and design of the original, it sometimes makes errors in output with aesthetically complex layouts
    Incentivized
    Read full review
    Smaply
    • Global look and feel
    • Export format
    • Text formating in sticky notes
    Incentivized
    Read full review
    Alternatives Considered
    DeepL
    DeepL thanks to AI produces results identical to Google Translate or in many cases much better and closer to reality.This helps a lot, especially when translating and reading long documents (instead of testing our patience to understand the translated meaning of technical documents).In addition, features such as translating text to images via ocr is amazing and very fast in both input (keyboard shortcut) and output.
    Incentivized
    Read full review
    Smaply
    It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
    Incentivized
    Read full review
    Return on Investment
    DeepL
    • I am one step ahead of Italian competitors by training abroad
    • I started parallel businesses to my business by comparing myself to foreign realities
    • I easily communicate with the support of the foreign software I use for work and with entrepreneurs all over the world, before I would have avoided so as not to lose temp
    Incentivized
    Read full review
    Smaply
    • Time saving
    • Clarity for stakeholders
    • Sharing best practices
    Incentivized
    Read full review
    ScreenShots

    Smaply Screenshots

    Screenshot of Airport Experience Example Journey Map in Smaply EditorScreenshot of Airport Experience Example Journey Map ExportScreenshot of Airport Experience Example Journey Map A4 ExportScreenshot of Persona EditorScreenshot of Persona ExportScreenshot of Stakeholder Map Editor