Delight AI vs. REVE Chat

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Delight AI	Score8.9 out of 10	Small Businesses (1-50 employees)	SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…	$0 Up to 1,000 chat MAU
REVE Chat	Score10 out of 10	N/A	REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…	$12 per license per month

We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.

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Best Alternatives
	Delight AI	REVE Chat
Small Businesses	Fin Score8.8 out of 10	Olark Score10 out of 10
Medium-sized Companies	Fin Score8.8 out of 10	Zoho SalesIQ Score9.7 out of 10
Enterprises	Sprinklr Service Score7.9 out of 10	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Delight AI	REVE Chat
Likelihood to Recommend	8.9 (2 ratings)	10.0 (1 ratings)

User Testimonials
	Delight AI	REVE Chat
Likelihood to Recommend	SendBird SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier. Incentivized Pradyumn Singh Software Engineer Read full review	REVE Systems The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section. Verified User Read full review
Pros	SendBird Moderation around comments & chats. SendBird UIKit was super helpful for the design team. Our devs raved about the API documentation being so thorough & easy to follow. Incentivized Verified User Read full review	REVE Systems FAQ Builder is the best feature. It helped me in replying to common customer queries. If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy. Support of omni channel is the best. I am able to dandle different social media accounts at one platform. Verified User Read full review
Cons	SendBird It's support system is not that efficient Documentation needs improvement It's pricing is a little bit high comparing to other available options Incentivized Pradyumn Singh Software Engineer Read full review	REVE Systems There's nothing that can be improved in my opinion. Every feature works well in REVE Chat and works without any difficulty. It's user interface is easy to use. Verified User Read full review
Alternatives Considered	SendBird No answers on this topic	REVE Systems One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform. Verified User Read full review
Return on Investment	SendBird Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount. Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in. Incentivized Verified User Read full review	REVE Systems My productivity at my office has increased after using REVE chat. My overall experience with REVE Chat is positive. REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work. Verified User Read full review
ScreenShots	Delight AI Screenshots	REVE Chat Screenshots

Delight AI vs. REVE Chat

Delight AI

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