Delinea Secret Server vs. Self Service Reset Password Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Delinea Secret Server
ScoreĀ 8.7Ā outĀ ofĀ 10
N/A
Secret Server (originally from Thycotic, now from Delinea since the 2021 Thycotic merger with Centrify) is an enterprise password management application, which is available with either a cloud-based or on-premise deployment which emphasizes fast deployment, scalability, and simplicity.N/A
Self Service Reset Password Management
ScoreĀ 9.0Ā outĀ ofĀ 10
N/A
The Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.N/A
Pricing
Delinea Secret ServerSelf Service Reset Password Management
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Delinea Secret ServerSelf Service Reset Password Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
Delinea Secret ServerSelf Service Reset Password Management
Top Pros
Top Cons
Best Alternatives
Delinea Secret ServerSelf Service Reset Password Management
Small Businesses

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ScoreĀ 9.3Ā outĀ ofĀ 10
Medium-sized Companies
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ScoreĀ 8.2Ā outĀ ofĀ 10
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ScoreĀ 9.3Ā outĀ ofĀ 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
ScoreĀ 8.7Ā outĀ ofĀ 10
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ScoreĀ 9.3Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
Delinea Secret ServerSelf Service Reset Password Management
Likelihood to Recommend
9.0
(8 ratings)
9.0
(1 ratings)
Support Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
Delinea Secret ServerSelf Service Reset Password Management
Likelihood to Recommend
Delinea (Centrify + Thycotic)
Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.
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Tools4ever
It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
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Pros
Delinea (Centrify + Thycotic)
  • Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password.
  • Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc.
  • Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do.
  • Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.)
  • Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer.
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Tools4ever
  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
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Cons
Delinea (Centrify + Thycotic)
  • The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming.
  • I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective.
  • I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management.
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Tools4ever
  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
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Support Rating
Delinea (Centrify + Thycotic)
I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.
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Tools4ever
No answers on this topic
Alternatives Considered
Delinea (Centrify + Thycotic)
There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.
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Tools4ever
There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
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Return on Investment
Delinea (Centrify + Thycotic)
  • It has increased our security profile within our organization
  • it has made implementation of complex password policies easier to achieve
  • It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly
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Tools4ever
  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
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ScreenShots