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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Networker

    Score5.7 out of 10
    N/ADell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A

    OwnBackup

    Score8.6 out of 10
    N/AThe OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

    $500

    per month

    Pricing
    Dell NetworkerOwnBackup
    Editions & Modules
    No answers on this topic
    SalesForce Backup
    $500.00
    per month
    Offerings
    Pricing Offerings
    Dell NetworkerOwnBackup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dell NetworkerOwnBackup
    Considered Both Products
    Dell Technologies
    No answer on this topic
    OwnBackup
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Dell NetworkerOwnBackup
    Data Center Backup
    Comparison of Data Center Backup features of Dell Networker and OwnBackup
    Feature
    Dell Networker
    5.0
    11 Ratings
    51% below category average
    OwnBackup
    8.5
    1 Ratings
    1% below category average
    Universal recovery5.29 Ratings00 Ratings
    Instant recovery6.011 Ratings00 Ratings
    Recovery verification6.09 Ratings00 Ratings
    Business application protection4.49 Ratings00 Ratings
    Multiple backup destinations3.010 Ratings00 Ratings
    Incremental backup identification4.811 Ratings00 Ratings
    Backup to the cloud5.26 Ratings00 Ratings
    Deduplication and file compression6.910 Ratings00 Ratings
    Snapshots6.09 Ratings00 Ratings
    Flexible deployment2.79 Ratings00 Ratings
    Management dashboard4.59 Ratings7.01 Ratings
    Platform support3.99 Ratings00 Ratings
    Retention options4.79 Ratings10.01 Ratings
    Encryption7.27 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Dell Networker and OwnBackup
    Feature
    Dell Networker
    -
    Ratings
    OwnBackup
    8.5
    1 Ratings
    7% above category average
    Operational reporting and analytics00 Ratings7.01 Ratings
    Ransomware Recovery00 Ratings10.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Dell Networker and OwnBackup
    Feature
    Dell Networker
    -
    Ratings
    OwnBackup
    10.0
    1 Ratings
    15% above category average
    SaaS Product Integration00 Ratings10.01 Ratings
    Multiple Data Restoration Options00 Ratings10.01 Ratings
    Data Auditing and Search00 Ratings10.01 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings
    Best Alternatives
    Dell NetworkerOwnBackup
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell NetworkerOwnBackup
    Likelihood to Recommend
    7.1
    (11 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (3 ratings)
    9.8
    (2 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dell NetworkerOwnBackup
    Likelihood to Recommend
    Dell Technologies
    For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
    Incentivized
    Read full review
    OwnBackup
    OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
    Incentivized
    Read full review
    Pros
    Dell Technologies
    • Seamlessly integrates with DataDomain
    • Seamlessly integrates with vmWare for extremely fast VM backups
    • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
    • Integrates with a wide family of NAS solutions for NDMP backups
    Read full review
    OwnBackup
    • Automatic, daily full backups of data.
    • Users have access to backups
    • User friendly interface
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
    • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
    • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
    • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
    Incentivized
    Read full review
    OwnBackup
    • Price - it is one of our most expensive third-party applications
    • User adoption - we are still not leveraging all of the OwnBackup features
    Incentivized
    Read full review
    Likelihood to Renew
    Dell Technologies
    There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Usability
    Dell Technologies
    NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Support Rating
    Dell Technologies
    The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
    Incentivized
    Read full review
    OwnBackup
    Based on my own experience and by other team members
    Incentivized
    Read full review
    Implementation Rating
    Dell Technologies
    How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Alternatives Considered
    Dell Technologies
    EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
    Incentivized
    Read full review
    OwnBackup
    The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
    Incentivized
    Read full review
    Return on Investment
    Dell Technologies
    • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
    • Restores and restore verification is very fast so you save some time there.
    • Costs are fairly high so an ROI may take some time vs a standard backup software.
    Incentivized
    Read full review
    OwnBackup
    • The archiving features of this product have had an ROI of $18K for storage costs recurring annually
    • We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool
    Incentivized
    Read full review
    ScreenShots