OwnBackup Stacks Up!
April 14, 2021

OwnBackup Stacks Up!

Samantha Shain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • OwnBackup for Salesforce

Overall Satisfaction with OwnBackup

We use OwnBackup for daily backups of our production Salesforce instance as well as our Partial Sandbox instance and developer sandboxes when appropriate. We also backup both data and metadata. The data included in our instance spans our program, operations, communications, and finance departments. We have primarily used OwnBackup to restore data that was deleted during a "cascade delete" event, where a user deleted a record and all of its related data. We also used OwnBackup to restore metadata that was erroneously deleted.
  • User interface - easy to use
  • Trust worthy - I know that it works
  • Proactive notifications - they let me know if something seems risky
  • Price - it is one of our most expensive third-party applications
  • User adoption - we are still not leveraging all of the OwnBackup features
  • Daily backup of data and metadata from multiple SFDC environments.
  • Ability to compare, find, and restore lost or corrupted data.
  • Ability to seed sandboxes with test data.
  • Saved hours of time and agony restoring lost metadata.
  • Restored important data that was deleted by mistake.
  • Security and peace of mind.

Do you think OwnBackup delivers good value for the price?

Yes

Are you happy with OwnBackup's feature set?

Yes

Did OwnBackup live up to sales and marketing promises?

Yes

Did implementation of OwnBackup go as expected?

Yes

Would you buy OwnBackup again?

Yes

OwnBackup has been a great investment for my nonprofit organization. However, given price there are scenarios where I would not recommend OwnBackup because there are alternatives that exist at a more modest price point. For any organization with the scale to afford the product, I think it is top of the line.