DELMIAWorks vs. MasterControl Manufacturing Excellence

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.

Incentivized

MasterControl Manufacturing Excellence is excellent for creating batch records to track a specific regulated process. It helps us keep our data in line and make sure we are following our procedures. there are some difficulties with more customizable products. The more variable that are in the product the fewer features that MasterControl Manufacturing Excellence can apply to assist

Incentivized

• I like how they show the employee information
• The auto reports are nice to be able to set up and not think about again
• The GL display is average

Incentivized

• Coding is not needed to build production records
• All data input types are highly configurable from getting data collected from integrated systems all the way to simple text entries.
• Customer service is outstanding to keep our cases resolved in a timely manner.
• The updates continue to improve end user experiences and better functionality

• Accounting reports: accrued receipts reporting makes it difficult to reconcile.
• Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
• Process cost: PIT display lacks many useful fields, including vendor name and number.
• Financial reports carry beyond two decimal places.
• Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.

Incentivized

• Collaboration within a document on MasterControl Manufacturing Excellence could be improved
• I would like to be able to put more than 1 prerequisite on a training task in MasterControl Manufacturing Excellence
• It would be nice if training aids from MasterControl Manufacturing Excellence were accessible within the application and not just their site.

Incentivized

Given how invested we are it would be hard not to renew as don't want to go through another implementation.

Incentivized

The quality service and the strong production versatility has helped us develop a great solution for our batch records. These improvements are much better than the legacy batch records and provide immediate access at multiple points across the organization. Would definitely purchase again.

The menu system is easy to navigate and intuitive for users. The learning curve for administrators is quite steep form setting up user permissions to creating reports for users. This is a very powerful system with many dynamics to help most companies. Expandability is always there and it comes down to how granular you would like your company to be on a data gathering/reporting and material flow process.

I receive positive feedback from manufacturing personnel about how easy it is to use when manufacturing and I also receive positive feedback from quality personnel for review batch records. We have had some deviations where operators are inputting data under other operators accounts which is really bad good documentation practices and is a compliance risk

We constantly have trouble getting support. There doesn't seem to be anyone there anymore that can help with what we need.

Incentivized

During a few early templates, a configuration for product family had not been removed and it created an error. The subject matter expert and support desk was able to help me understand the error was builder generated and how to resolve it very quickly. This is now a non-existent occurrence.

It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.

Incentivized

This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.

Incentivized

We choose Mx to try and get rid of the paper trail, assist with the improvement for GDP, ease of access and review of the production records to try and get better on releasing batches to meet demand. Having our documents, training and production records in one general area makes it easier for end user

• Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.

Incentivized

• We have been able to reduce the amount of production records variability had based on product families.
• New user uptake is very high and they can learn the solution quickly.
• The ability to add formula parameters and production record linking has helped traceability.