Delta Sales App vs. Socialtext (discontinued)

Delta Sales app is more appropriate for FMCG industry where we need a salesman on the field for performing different activities creating parties, orders, taking collection, live tracking of employees.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• SMS integration in mobile for some notification
• No need of too much notification to come for each order creation and approval
• Apart from cash, cheque, and bank transfer in payment mode, there should be other options as well

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

As per my experience of Admin user and regular user this app has helped a lot in performing task in systematic way and regularly track the field employees activities. So, I am fully satisfied. So, would like to rate as above rating

Till yet, once I had a problem with the Delta Sales App but their customer support team handled my issue professionally. So, happy to see well trained support from them.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Delta Sales App takes orders instantly using a mobile application and gets automatically updated to the web dashboard
• Updates the delivery status of the product instantly
• Increase sales by promoting different programs, schemes, and order recommendations

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions