TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demodesk

    Score10 out of 10
    N/ADemodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.N/A

    Tethr

    Score10 out of 10
    N/ATethr, from CollabIP in Austin, consumes conversational data from the network, cloud or premise using enterprise-class design to ensure security and privacy, to provide insights from customer phone calls and chats. Tethr comes standard with hundreds of pre-built insight categories based on service, sales and CX research. The solution also produces the Tethr Effort Index (TEI) a machine learning-based predictive customer effort score that helps enable users to track customer effort at a…N/A
    Pricing
    DemodeskTethr
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemodeskTethr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemodeskTethr
    Considered Both Products
    Demodesk
    No answer on this topic
    Tethr
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    DemodeskTethr
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    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Gong
    Score9.1 out of 10
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    Conversica
    Score4 out of 10
    Zoom Revenue Accelerator
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemodeskTethr
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DemodeskTethr
    Likelihood to Recommend
    Demodesk
    Demodesk is perfect for sales and marketing professionals, particularly in the technology & software space. Instead of screen sharing a demonstration, you can use their platform. This causes many fewer issues with lagging, poor internet connection, etc., which causes a much smoother demonstration of the software. It is great for marketing as well as being able to incorporate branding and improving consistency in the appearance of sales meetings.
    Incentivized
    Read full review
    Tethr
    This software is ideal for companies that need to be in permanent contact with their customers and provide them with a better online service through different channels. I also recommend the software to all sales companies, as it will help them to better train their agents and close more contracts.
    Incentivized
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    Pros
    Demodesk
    • Allows attendees to work on the same screen without downloading anything.
    • No downloads or lags in the software.
    • Clean interface.
    • Ability to record sessions.
    • Interactive screen-sharing.
    Incentivized
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    Tethr
    • The intelligence of the software allows the creation of algorithms, metrics, and advanced reports, to train sales agents and improve their sales performance and customer treatment.
    • Allows you to search for recordings or archives of any customer interaction in real-time, to closely monitor and draw from that experience some sales learning and improvement.
    • It has an easy control panel, where you can attend to customers, monitor performance, pull reports, and have everything under control in an easy-to-manage interface.
    Incentivized
    Read full review
    Cons
    Demodesk
    • Interface
    • Aesthetics
    • Pricing Model
    Incentivized
    Read full review
    Tethr
    • It would be very useful if it not only made call recordings but the transcription of the call, to have better access to the communication.
    • If it could be integrated with social networks it would be great, so we could also monitor the behavior of our customers through that medium.
    • If I had a database of contacts and customers, it would also be very useful and would facilitate my work.
    Incentivized
    Read full review
    Alternatives Considered
    Demodesk
    The recording space in the cloud and the virtual display is something Microsoft Teams is missing. As per my personal experience, Demodesk is much more faster than other conference tools. Also, it's more reliable when the internet connection is low or not good. The lag rate is a lot less, which makes this tool a differentiator.
    Incentivized
    Read full review
    Tethr
    No answers on this topic
    Return on Investment
    Demodesk
    • Demodesk has helped to improve sales by 15%.
    • Demodesk help to be hands on with out customers and had reduced churn significantly.
    Incentivized
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    Tethr
    • Thanks to the fact that we have been able to have greater and better control of calls, chats, emails, and other interactions with customers, we were able to improve the performance of our agents, correct errors that were in the conversations, and make good manuals and user guides for the agent to know how to deal with customers, expanding our numbers and increasing our sales.
    Incentivized
    Read full review
    ScreenShots