Great Tool for customer onboarding.
December 07, 2022
Great Tool for customer onboarding.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Demodesk
This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.
- Share control.
- Live Preview.
- Presentation.
- Meeting Scheduling.
- Content Creation.
- Playbook Customization.
- SF Syncing.
- Not easy to maneuver on Mobile.
- Screen sharing.
- Screen control.
- Scheduling
- Demodesk has helped to improve sales by 15%.
- Demodesk help to be hands on with out customers and had reduced churn significantly.
We have used Zoom but did not receive the experience we needed.
Do you think Demodesk delivers good value for the price?
Yes
Are you happy with Demodesk's feature set?
Yes
Did Demodesk live up to sales and marketing promises?
Yes
Did implementation of Demodesk go as expected?
Yes
Would you buy Demodesk again?
Yes
Evaluating Demodesk and Competitors
Yes - Demodesk has replaced Zoom, Zoom was not providing the features we were looking for. Demodesk has changed our customer experience entirely and there is no going back.
- Price
- Product Features
- Product Usability
The single most important feature was the product features. We needed software that could integrate with the calendar, playbook customization, live preview for presentations without requiring a download an application.
We would not change the evaluation process at all. If it were not for the evaluation and selection process we had used initially we would not have made such a great choice!