Dendi LIS vs. Orchard Harvest LIMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dendi LIS
Score 9.7 out of 10
N/A
Supporting new and existing labs alike, Dendi is a cloud-based LIS that integrates with every part of the clinical laboratory ecosystem to enable true end-to-end automation. Dendi offers a suite of software, implementation services, and revenue & operations intelligence for labs.N/A
Orchard Harvest LIMS
Score 6.0 out of 10
N/A
Orchard Software in Indiana offers Orchard Harvest LIMS, a laboratory information management system dedicated to providing operational support and streamlining with rules-based decisioning, data analytics and business intelligence, and clear interfaces.N/A
Pricing
Dendi LISOrchard Harvest LIMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dendi LISOrchard Harvest LIMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
Dendi LISOrchard Harvest LIMS
Likelihood to Recommend
9.7
(5 ratings)
6.0
(2 ratings)
User Testimonials
Dendi LISOrchard Harvest LIMS
Likelihood to Recommend
Dendi
- Patient portal allows us to send results directly to the patient, which is a must-have for laboratories going forward.
- Support is very responsive and helpful. You will always hear back from them in a timely fashion, often with a solution in hand.
- Very configurable. The system is well-designed, and most changes that need to be made can be done by the end-user.
- Product lifecycle is quick. We can request a complex feature update and have it be turned around in a matter of weeks.
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Orchard Software
Harvest is well suited in a lab or a reference lab of about any size. You can customize the workflow with filters and permissions to ensure that the right people have the right abilities when they need them. I would say that it is not as great for locations that have multiple remote locations without great internet. Because of the underlying technologies, latency between client and server can cause havoc.
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Pros
Dendi
  • Interfaces & connectivity
  • Subject-matter expertise in clinical diagnostics industry
  • Direct-to-consumer strategies
  • User experience (UX)
  • Communication & support
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Orchard Software
  • Good for small labs
  • Good support
  • Configurable for your environment
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Cons
Dendi
  • No anatomic pathology
  • QC functionality not fleshed out
  • No built-in inventory tracking
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Orchard Software
  • User Interface - The software is like 25 years old, and it feels like it. They have added some buttons and links to try to make it easier, but it's not as flashy as the SaaS applications that are being built these days. It feels like there isn't a lot of time spent on refining the features, just adding more to it.
  • Archaic Architecture - The application use 4D for the database. This means that you can't use SQL for queries, latency is a huge issue and there isn't a hosted option. You have to have your own in-house server to run the server application.
  • Client is an Application - We have workstations dedicated to managing the interfaces. These workstations have to run the application as a program and can not run them as a service. This means that if you want to apply Windows updates it required manually closing and re-launching the application.
  • Data Mining - There are some basic reports, but they do not really allow you to build complex reports about the patients or work being performed.
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Alternatives Considered
Dendi
Not really a fair comparison, as one is an extremely old, modules-based system that is installed onsite, whereas the other is a modern, cloud-based solution that provides the entire gamut of functionalities in-house. The support structure is also different in that the support for portals is separated out from the main support for the software. That was not a great experience
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Orchard Software
We were looking into changing to another LIS but they failed to get things done and we ended up staying with Orchard. We are now in the process of moving everything to Sequoia since we have grown so much as a lab. I don't have any other experience with another LIS to compare to.
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Return on Investment
Dendi
  • Undoubtedly positive impact.
  • We can roll out new workflows and assays with confidence.
  • Firmly part of our post-COVID strategy.
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Orchard Software
  • The support provided by Orchard Software for Harvest allows me to not have to worry as much about the system. I can grant them access to my system and trust them to work on the issue while I work on other issues.
  • The automation saves a lot of time for those in the lab. There have been a few times that the lab has been down for a couple of hours and having to catch up and enter the results from the instruments manually can take the rest of the day.
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ScreenShots