Name: Dendi LIS
Rating: 9.7 (5 reviews)
Author: Dendi

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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### Laboratory Management
Reviewers consistently praise Dendi LIS for its robust laboratory management capabilities, highlighting its ability to streamline workflows, automate processes, and provide valuable insights through analytics. Users appreciate the platform's configurability, fast product upgrades, and efficient instrument management features. The consensus among users is that Dendi LIS is a reliable partner for clinical labs looking to optimize their operations and drive growth through effective laboratory management solutions. (Source Reviews: [1](https://www.trustradius.com/reviews/dendi-lis-2022-04-06-07-36-32), [2](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-10-46-47), [3](https://www.trustradius.com/reviews/dendi-lis-2021-09-01-07-04-15), [4](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-19-21-58), [5](https://www.trustradius.com/reviews/dendi-lis-2022-04-05-13-24-22))

### Clinical Diagnostics
Users consistently praise Dendi LIS for its robust clinical diagnostics capabilities. Reviewers highlight the software's ability to streamline molecular diagnostics, genomics, clinical testing, and toxicology processes. The platform's user-friendly interface, coupled with strong customer support and industry expertise, has been instrumental in enhancing lab operations. Additionally, Dendi LIS's direct-to-patient testing system and state COVID reporting features have proven invaluable, particularly in navigating the challenges posed by the pandemic. (Source Reviews: [1](https://www.trustradius.com/reviews/dendi-lis-2022-04-06-07-36-32), [2](https://www.trustradius.com/reviews/dendi-lis-2022-04-05-13-24-22), [3](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-19-21-58), [4](https://www.trustradius.com/reviews/dendi-lis-2021-09-01-07-04-15), [5](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-10-46-47))

### Patient Data Management
Users consistently praise Dendi LIS's patient portal and results delivery features. However, opinions on the patient data management capabilities of the system vary among users. Some users find the patient data management functionalities to be robust and efficient, particularly in managing workflows and automating processes. On the other hand, a few users express concerns about certain limitations or challenges they have encountered when utilizing Dendi LIS for patient data management tasks. Despite differing opinions, it is evident that patient data management plays a significant role in the overall user experience with Dendi LIS. (Source Reviews: [1](https://www.trustradius.com/reviews/dendi-lis-2022-04-06-07-36-32), [2](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-19-21-58), [3](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-10-46-47))

### Integration Solutions
Users generally praise Dendi LIS for its robust integration solutions capabilities. Reviewers highlight the ease of use and the effectiveness of the integrations provided by Dendi LIS, making it a valuable asset for healthcare providers in the med lab space. The native FHIR-compliant API offered by Dendi allows for seamless integration with other systems, enhancing workflow efficiency and data management. Despite some minor concerns about auto-verification support and the need for further API enhancements, users appreciate the overall reliability and support provided by Dendi LIS in terms of integrations. (Source Reviews: [1](https://www.trustradius.com/reviews/dendi-lis-2022-04-05-13-24-22), [2](https://www.trustradius.com/reviews/dendi-lis-2021-09-01-07-04-15), [3](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-10-46-47), [4](https://www.trustradius.com/reviews/dendi-lis-2022-04-06-07-36-32))

### API and Connectivity
Users consistently praise Dendi LIS for its API and connectivity features, highlighting them as strong points of the platform. Reviewers appreciate the ease of use and the support provided in utilizing the API for software development and integrations. The native FHIR-compliant API is particularly lauded for enabling seamless connections with other systems and facilitating the creation of orders, result delivery, and overall lab operations. The positive feedback indicates that Dendi LIS's API and connectivity capabilities are well-received and valued by users in the healthcare provider and medical laboratory space. (Source Reviews: [1](https://www.trustradius.com/reviews/dendi-lis-2022-04-05-13-24-22), [2](https://www.trustradius.com/reviews/dendi-lis-2021-08-26-10-46-47), [3](https://www.trustradius.com/reviews/dendi-lis-2021-09-01-07-04-15))

Customizable Features and Intuitive User Interface: Users appreciate the customizable features and intuitive user interface of Dendi LIS, with many stating that it is easy to use and navigate. Some users feel that the system's flexibility allows them to tailor it to their specific needs.

Responsive Support Team: The support team at Dendi is highly praised for their responsiveness and knowledge. Many users have mentioned that their inquiries are quickly answered, and any issues they encounter are resolved promptly. 

Beneficial API Integration: The API provided by Dendi is seen as beneficial and accessible by users. They find it easy to work with and appreciate the ability to integrate it into their existing software systems. Several reviewers have highlighted the value of this feature in streamlining their workflows.

Challenging UI/UX: Some users have found the UI/UX of Dendi to be challenging, particularly in understanding the configuration. The user interface has been described as confusing and it has made tasks difficult for some reviewers.

Lack of certain features: According to some users, Dendi lacks specific features that are available in other LIS systems. These include user-defined customization options, HL7 FHIR or HL7 2.x integrations, and ad-hoc reporting capabilities.

Outdated API documentation: Users have mentioned that the API documentation for Dendi is frequently outdated or incorrect. This can lead to confusion among users who rely on accurate information when integrating with the system.

Core (Academia Only)

Premium - Academia

Dendi LIS

Laboratory Information Management

Likelihood to Recommend

Dendi

Director

Dendi LIS 2022-04-05 13:24:22

Owner

Dendi LIS 2021-09-01 07:04:15

Dendi LIS 2021-08-26 10:46:47

XIFIN LIS

Dendi LIS 2022-04-06 07:36:32

Dendi LIS 2021-08-26 19:21:58

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Not the cheapest

Inventory tracking

Improve functionality

Still needs work

End users

User experience

Customer support

Customer service

Easy to use

Software development

Fast implementation

Subject matter

Full service

Customer experience

Product development

Home

Laboratory Information Management Systems

Dendi LIS provides out-of-the box integrations with various instruments and vendors. Their ability to integrate with just about anyone puts them miles ahead of the competition. Nowadays, there is a lot of pressure for various business functions to be connected, and the onus is often on internal teams to make that happen. Instead of building out these connections in-house, it often makes more sense to partner with innovative companies like Dendi to bring these business objectives to reality. As such, Dendi LIS is a "full-fledged solution" that spans the entire vertical as a provider. The benefit of having a one-stop shop is pretty clear from the management end in that there is often very little overhead to getting anything done, and their team is quite competent even when curveballs are thrown at them. As a smaller company, it is also much easier to get in contact with support and even company leadership if something is needed. I highly recommend working with these guys, as I believe they represent a changing of the old guard of diagnostic software.

Interfaces & connectivity
Subject-matter expertise in clinical diagnostics industry
Direct-to-consumer strategies
User experience (UX)
Communication & support

Better auto-verification support
APIs are great but still needs work
Training for end users

Support
User experience (UX)
Integrations & connectivity

Allowed our organization to be more forward-thinking
Opened up conversations which we would not be having otherwise
Was a "change catalyst" in the company

We have worked with Dendi for quite a while now to implement interfaces and integrations for different healthcare providers in the med lab space. We are using their solution to help people create orders, deliver results, and run the lab in general. They also provide a native FHIR-compliant API that allows other vendors or teams to build on top of the Dendi platform.

Easy to use
Great support
API
Software development

No anatomic pathology functionality
Could improve functionality for microbiology

Software partnership
Integrations
Ease of use
Implementation time

Great communication
Easy to plan for - they always tell you what's going on
Great customer support

We use Dendi LIS as a laboratory information system (LIS) partner. When setting up new labs, it is vital that they have software that allows them to automate, scale, and manage all of the workflows and processes. 

We have found that Dendi LIS is one of the best software providers in the industry and has a very robust suite of integrations that makes it easy for our labs to grow. Not only that, but they are also able to provide guidance on navigating CLIA, CAP, and HIPAA regulations.

Product development
Customer service
Integrations
Instrument automation
Analytics
Revenue intelligence

Not everything is customizable--Dendi LIS has opinions on how to use their system
Not the cheapest solution; you get what you pay for though
Newer product, so product can be made more mature

Billing interfaces
Dendi API
Lab-to-lab sendout workflow

Trusted partner
50%+ faster implementations
Providing a total lab solution has helped my business grow much faster

The main issue we are trying to address with any laboratory software is that the laboratory needs a single solution for many of its needs, all in one platform. Rather than a patchwork of various solutions cobbled together, it is much easier for us to focus our efforts on working with one partner. That partner has become Dendi for us. Why? It's simple: it's all about accountability within the organization. As a fast-growing "startup", it has been easy to work with them to implement changes and react to market conditions knowing that we can call up the team and talk to company leadership within minutes. The way the team operates gives me full confidence that our needs will be met, and done so quickly. This level of attention to detail is uncommon and goes far beyond most vendor-customer relationships, which is why I call our relationship a partnership instead.

Customer experience.
Patient portal and results delivery.
Full-fledged offering.
Configurability.

Resistant to bespoke workflows.
Functionalities are more "broad" than "deep".

Patient portal & results delivery.
EHR/EMR integrations.
Fast-moving product upgrades.

Undoubtedly positive impact.
We can roll out new workflows and assays with confidence.
Firmly part of our post-COVID strategy.

We use Dendi's software solution for anything lab-related. Whether it's molecular, clinical, etc. They always seem to have a good solution for any problems we have at the lab.

Molecular diagnostics
Genomics
Clinical testing
Toxicology
User experience
Customer support
Industry expertise

No anatomic pathology
QC functionality not fleshed out
No built-in inventory tracking

Provider portal
Patient portal
Provider workflows
State COVID reporting
Direct-to-patient testing system

At least 50% growth year-over-year during my tenure
My team was able to internally develop reporting application on top of Dendi
Patient intake during COVID was vital to keeping the lights on

CGM LABDAQ, ApolloLIMS and Orchard Harvest LIMS

Dendi LIS

Overview

What is Dendi LIS?