DERDACK Enterprise Alert vs. Sherlocks.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Sherlocks.ai
Score 0.0 out of 10
N/A
Sherlocks.ai is an incident management platform purpose-built for Site Reliability Engineering (SRE) teams. Through autonomous AI agents, Sherlocks.ai anticipates incidents before they escalate, automates root cause analysis using historical data, and accelerates system recovery from hours to minutes. The platform integrates with essential tools like Datadog, New Relic, and Prometheus. Sherlocks.ai helps organizations to reduce downtime and speed incident resolution. It…N/A
Pricing
DERDACK Enterprise AlertSherlocks.ai
Editions & Modules
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Offerings
Pricing Offerings
DERDACK Enterprise AlertSherlocks.ai
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DERDACK Enterprise AlertSherlocks.ai
Best Alternatives
DERDACK Enterprise AlertSherlocks.ai
Small Businesses

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Medium-sized Companies
Freshservice
Freshservice
Score 8.3 out of 10
Freshservice
Freshservice
Score 8.3 out of 10
Enterprises
Freshservice
Freshservice
Score 8.3 out of 10
Freshservice
Freshservice
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertSherlocks.ai
Likelihood to Recommend
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertSherlocks.ai
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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sherlocks.ai
No answers on this topic
Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
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sherlocks.ai
No answers on this topic
Cons
Derdack
  • More integrations with other ITSM vendors
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sherlocks.ai
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Usability
Derdack
Very intuitive use, almost no training necessary.
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sherlocks.ai
No answers on this topic
Support Rating
Derdack
The best experience.
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sherlocks.ai
No answers on this topic
Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
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sherlocks.ai
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Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
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sherlocks.ai
No answers on this topic
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App