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Descartes Global Logistics Network vs. Open Loyalty

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Descartes Global Logistics Network

    Score5 out of 10
    N/AThe Logistics Technology Platform is a supply chain management offering from Descartes Systems Group headquartered in Ontario.N/A

    Open Loyalty

    Score10 out of 10
    N/AOpen Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase profit margin and Customer Lifetime Value.N/A
    Pricing
    Descartes Global Logistics NetworkOpen Loyalty
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Descartes Global Logistics NetworkOpen Loyalty
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Descartes Global Logistics NetworkOpen Loyalty
    Small Businesses
    No answers on this topic
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Descartes Global Logistics NetworkOpen Loyalty
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Descartes Global Logistics NetworkOpen Loyalty
    Likelihood to Recommend
    Descartes Systems Group
    Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
    Incentivized
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    Open Loyalty
    The scenario where Open Loyalty is better suited is with a customer that has one and only one e-commerce site or equivalent. Many customers think it would be easy to customize Open Loyalty for multiple companies, using only one installation. This is difficult to Open Loyalty since different companies will have different rules, levels of rewards, etc, and that's not easily configured on Open Loyalty. So, the price of OpenLoyalty for third-world countries is a little steep, making its acquisition possible only to large companies.
    Incentivized
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    Pros
    Descartes Systems Group
    • An easy and free of hassle mobile application
    • Precise location of a truck in a map view
    • Identify possible delays to stops
    Incentivized
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    Open Loyalty
    • Has a powerful API that makes it easy to integrate points, actions and rewards on any software
    • Has a lot of experience in the loyalty realm, so every nuance and the special case is already thought of
    • Allows for the implementation of loyalty programs for a number of scenarios: for consumers, employees, students, etc
    • Has a well-proven solution for any POS solution out there!
    Incentivized
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    Cons
    Descartes Systems Group
    • Intelligence, it gets stuck in some areas of the country
    • Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
    • A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends
    Incentivized
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    Open Loyalty
    • Many customers expect Open Loyalty to have an e-commerce interface. Maybe they could build a barebones interface to satisfy the rare customer that still doesn't have a CRM o ERP or equivalent in place
    Incentivized
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    Alternatives Considered
    Descartes Systems Group
    It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
    Incentivized
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    Open Loyalty
    Open Loyalty is way more powerful than Tango Card. Zoho CRM doesn't really stack up against OL, since it's too generic. The area where we think Open Loyalty would beat other products is scalability and customization. Open Loyalty has been tried on really large customers and the database never felt sluggish nor the web interface or the web services.
    Incentivized
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    Return on Investment
    Descartes Systems Group
    • Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
    • Increasing the liability of the gathered information about trucks' actual/real location
    • A solution to improving our overall shipment visibility
    Incentivized
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    Open Loyalty
    • My company implements OpenLoyalty, but we've seen a positive ROI for our customers, since everybody and their uncles are implementing loyalty / rewards programs in LATAM
    Incentivized
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    ScreenShots

    Open Loyalty Screenshots

    Screenshot of a dashboard view of a loyalty campaign memberScreenshot of the loyalty campaign management interfaceScreenshot of a view of the Open Loyalty dashboard