Descartes Logistics Technology Platform vs. Trimble Fleet Mobility

Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.

Incentivized

It is VERY adept at creating solutions for single or multiple point collection or distribution scenarios. We have multiple customers with large, central DCs that utilize Appian for their regular route rationalization processes. We have had less success when analyzing "touring" fleets where only historical data was available. Without the flexibility to change/select new combinations, the solution quality is diminished.

• An easy and free of hassle mobile application
• Precise location of a truck in a map view
• Identify possible delays to stops

Incentivized

• Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
• The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
• The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.

• Intelligence, it gets stuck in some areas of the country
• Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
• A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends

Incentivized

• Transit times are sometimes inaccurate/inconsistent.
• Software can slow down as a route file undergoes many changes.
• Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.

Appian products have become an instrumental tool within the company, from a daily tactical standpoint building route plans, to a strategic standpoint in assisting with project analysis. Since the tool is able to interface with many different on-board computer vendors, it is something that could be used by the company long term.

It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.

Incentivized

We used to use TruckStops until we switched to Appian Direct Route. I was very happy with TruckStops mainly because it was a simple system that got the job done. There were no integration issues, no errors left and right, no hassle. Appian on the other hand, while it is a nice system, it needs a lot of work. During optimization, mileage is critical and I am afraid Appian fails in this aspect with the lack of proper integration with PC Miler which is industry standard.

• Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
• Increasing the liability of the gathered information about trucks' actual/real location
• A solution to improving our overall shipment visibility

Incentivized

• Decreased employee efficiency because of numerous errors and constant troubleshooting
• Successfully optimized routes