Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
Intelligence, it gets stuck in some areas of the country
Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends
Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
