DeskRoll Remote Desktop vs. Oracle Secure Global Desktop

During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.

Incentivized

I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.

Incentivized

• Ability to remote in at any time
• Can support unlimited clients with hardware and software issues
• Multiple remote client logins
• Cost!

Incentivized

• Very secure.
• Simple layout that is easily understood by different levels of experience.
• My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.

Incentivized

• It could be more cost-effective.
• It could include better "help" or "how-to" sections for people who are not as tech savvy.

Incentivized

• Is not supported on Apple devices.
• Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
• Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.

Incentivized

Cost, ease of use, file transfer and chat capabilities.

Incentivized

Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.

Incentivized

• It saved time, which always saves money!
• It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
• DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.

Incentivized

• Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
• Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
• As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.

Incentivized