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DeskRoll Remote Desktop vs. Parallels Secure Workspace

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Parallels Secure Workspace

    Score9.9 out of 10
    N/AParallels Secure Workspace (formerly Awingu) is a unified workspace that offers secure and audited access to company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. The solution is described by the vendor as non-intrusive, and it builds on top of the user's current architecture. It is deployed as a virtual appliance on all common hypervisors and will connect with standard protocols to your existing IT assets (e.g.…

    $90

    per year per user

    Pricing
    DeskRoll Remote DesktopParallels Secure Workspace
    Editions & Modules
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Named users subscription
    $90
    per year per user
    Concurrent users subscription
    $120
    per year per user
    Concurrent users perpetual
    $250
    one-time fee per user
    Offerings
    Pricing Offerings
    DeskRoll Remote DesktopParallels Secure Workspace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$3.25 per seat/per monthOptional
    Additional DetailsWith each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.Awingu can be deployed in your cloud of choice (on-prem, cloud or hybrid). Minimum order for named users is 50. Minimum order for concurrent users is 20. We have unique licensing models for M/CSPs!
    More Pricing Information
    Features
    DeskRoll Remote DesktopParallels Secure Workspace
    Remote Administration
    Comparison of Remote Administration features of DeskRoll Remote Desktop and Parallels Secure Workspace
    Feature
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    4% above category average
    Parallels Secure Workspace
    7.8
    1 Ratings
    1% below category average
    Screen sharing8.02 Ratings00 Ratings
    File transfer8.02 Ratings6.01 Ratings
    Instant message7.01 Ratings00 Ratings
    Over-the-Internet remote session10.02 Ratings9.01 Ratings
    Initiate remote control from mobile8.01 Ratings00 Ratings
    Multi-platform remote control8.01 Ratings00 Ratings
    Centralized management dashboard00 Ratings9.01 Ratings
    Session record00 Ratings7.01 Ratings
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    Remote Desktop Manager
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    BeyondTrust Privileged Remote Access
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    User Ratings
    DeskRoll Remote DesktopParallels Secure Workspace
    Likelihood to Recommend
    7.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DeskRoll Remote DesktopParallels Secure Workspace
    Likelihood to Recommend
    Damiko Inc. (DeskRoll)
    During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
    Incentivized
    Read full review
    Parallels
    In situations where we didn't need to pass through local disks, we found Awingu to be a good fit. Especially the multiscreen options in an HTML5 browser are pretty unique to them. The extensive options to do MFA are also very user-friendly.
    Incentivized
    Read full review
    Pros
    Damiko Inc. (DeskRoll)
    • Ability to remote in at any time
    • Can support unlimited clients with hardware and software issues
    • Multiple remote client logins
    • Cost!
    Incentivized
    Read full review
    Parallels
    • The most fully featured HTML "remote app" experience
    • Very extensive SSO / MFA support (for example : Azure AD)
    • Multitenant capability
    • Multiscreen capability
    Incentivized
    Read full review
    Cons
    Damiko Inc. (DeskRoll)
    • It could be more cost-effective.
    • It could include better "help" or "how-to" sections for people who are not as tech savvy.
    Incentivized
    Read full review
    Parallels
    • Being only/mainly an HTML5 solution some resources can't be passed through (file shares)
    • Publishing apps to local desktops would be nicer if there was a "add to desktop" shortcut.
    Incentivized
    Read full review
    Alternatives Considered
    Damiko Inc. (DeskRoll)
    Cost, ease of use, file transfer and chat capabilities.
    Incentivized
    Read full review
    Parallels
    Awingu has more features in its HTML5 offering, which is the main advantage it has. Parallels RAS also has a local application which gives it some additional features (passing through drives)
    Incentivized
    Read full review
    Return on Investment
    Damiko Inc. (DeskRoll)
    • It saved time, which always saves money!
    • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
    • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
    Incentivized
    Read full review
    Parallels
    • Users picked up the new way of using the CRM right away, no long process to migrate to the new system
    • Almost no support cases when switching to Awingu
    Incentivized
    Read full review
    ScreenShots

    DeskRoll Remote Desktop Screenshots

    Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.

    Parallels Secure Workspace Screenshots

    Screenshot of workspaceScreenshot of architectureScreenshot of filesScreenshot of applicationsScreenshot of Full remote desktopScreenshot of Legacy application AS400