DeskXpand vs. Zoho Desk
DeskXpand vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskXpand | N/A | DeskXpand is a collaborative customer support software featuring ticket automation, omnichannel, self-service, and analytics. The company is a customer support solution provider focused on catering to small to large business needs. They state their goal is to mitigate the technological gap from the customer support department and enrich it with features to make it easier for businesses to serve their customers. They are an ISO27001 certified customer support solution experts… | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
DeskXpand | Zoho Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $15 per user / month | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DeskXpand | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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DeskXpand | Zoho Desk | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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DeskXpand | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskXpand | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
DeskXpand | Zoho Desk | |
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Likelihood to Recommend | DeskXpand No answers on this topic | Zoho |
Pros | DeskXpand No answers on this topic | Zoho |
Cons | DeskXpand No answers on this topic | Zoho |
Usability | DeskXpand No answers on this topic | Zoho |
Support Rating | DeskXpand No answers on this topic | Zoho |
Alternatives Considered | DeskXpand No answers on this topic | Zoho |
Return on Investment | DeskXpand No answers on this topic | Zoho |
ScreenShots | Zoho Desk Screenshots |