Detrack vs. Prophesy Dispatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Detrack
Score 9.0 out of 10
N/A
Detrack is a global delivery management solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand). The app is currently translated into 21 languages, with more than 58,000 installations. Detrack serves clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers,…
$0
driver/month
Prophesy Dispatch
Score 10.0 out of 10
N/A
Prophesy Trucking Dispatch Software supports Fleet Management and is the central solution for managing every part of a growing trucking or truck brokerage operation. Users will never have to enter data twice, as all critical information flows in real time throughout every part of the user's business.N/A
Pricing
DetrackProphesy Dispatch
Editions & Modules
Free Trial
$0.00
driver/month
Monthly Payment
$29.00
driver/month
Annually Payment
$312.00
driver/month
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Offerings
Pricing Offerings
DetrackProphesy Dispatch
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDetrack offers 3 price plans to suit your needs. All subscriptions are contact-free, giving users maximum flexibility. A free trial is available when signing up for a new account. Users are charged for drivers added to that account subsequently. The monthly plan cost USD$29 per driver, paid every month. The annual plan costs USD$312 per driver, paid every year (recommended option).
More Pricing Information
Community Pulse
DetrackProphesy Dispatch
Top Pros

No answers on this topic

Top Cons

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User Ratings
DetrackProphesy Dispatch
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DetrackProphesy Dispatch
Likelihood to Recommend
Detrack Systems Pte Ltd
As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze.
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Korber Supply Chain (formerly HighJump)
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
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Pros
Detrack Systems Pte Ltd
  • Easy implementation
  • Excellent tracking
  • Variety of payment methods
  • Friendly interface
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Korber Supply Chain (formerly HighJump)
  • Scheduling of drivers and loads.
  • Integration with third-party applications.
  • Driver management.
  • Equipment management.
  • Operational accounting functions.
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Cons
Detrack Systems Pte Ltd
  • Synchronisation may fail at times.
  • Graphic designed could be more attractive as it feels dull at the time.
  • Security options could be higher.
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Korber Supply Chain (formerly HighJump)
  • Reports - the sheer number can overwhelm new users.
  • Fuel report uploads.
  • Mobile communications need a dedicated PC.
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Support Rating
Detrack Systems Pte Ltd
No answers on this topic
Korber Supply Chain (formerly HighJump)
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
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Alternatives Considered
Detrack Systems Pte Ltd
Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it.
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Korber Supply Chain (formerly HighJump)
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
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Return on Investment
Detrack Systems Pte Ltd
  • Lower training times - positive.
  • Easy of use for new agents - positive.
  • Synchronizing issues - negative.
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Korber Supply Chain (formerly HighJump)
  • Increased detention claim success by 70-80%.
  • 100% success rate in meeting resource maintenance target.
  • Decreased receivables by three days.
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ScreenShots

Detrack Screenshots

Screenshot of MapScreenshot of Daily Summary ReportScreenshot of ReportScreenshot of Dashboard