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Bird vs. Dexatel

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Bird

12 Reviews and Ratings

Dexatel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bird

    Score8.5 out of 10
    		N/ABird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.

    $45

    per month 3000 monthly contacts

    Dexatel

    		N/AN/ADexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) designed for secure, scalable, and mission-critical communications. The platform enables businesses to verify users, prevent fraud, send alerts, and deliver omnichannel engagement across global markets. Core Capabilities User Verification & 2FA

    $0.01

    per month Pay as you go

    Pricing
    BirdDexatel
    Editions & Modules
    API Pricing - WhatsApp
    $0.01
    per message
    API Pricing - Voice
    $0.01
    per minute
    API Pricing - SMS
    $0.01
    per message
    API Pricing - Numbers
    $1
    per month
    Pro
    $50
    per month
    Pro Plus
    $150
    per month
    Start Up
    Free
    Custom Plan
    Contact sales team
    Viber
    $0.00082
    Starting Price Usage Based
    WhatsApp
    $0.0011
    Starting Price Usage Based
    SMS
    $0.014
    Starting Price Usage Based
    Offerings
    Pricing Offerings
    BirdDexatel
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Dexatel uses a pay-as-you-go pricing model for all messaging channels, including SMS, WhatsApp, Viber, RCS, Telegram, and Voice. There are no sign-up fees or monthly subscriptions. Country-based rates: Message prices vary by the destination country. Volume discounts: The more messages you send, the lower your per-message cost. Fair billing: You only pay for successfully delivered messages. Flexible payments: Pay by credit card, PayPal, or bank transfer without stored payment details. To estimate costs, use Dexatel’s online pricing calculator on Dexatel's website. Select the country (or countries) where you’ll be sending messages and the system will show an approximate price per message based on location and volume. Final costs depend on recipients’ countries and monthly volume with loyalty benefits available for long-term customers.
    More Pricing Information
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    BirdDexatel
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    BirdDexatel
    Likelihood to Recommend
    5.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BirdDexatel
    Likelihood to Recommend
    Bird (formerly MessageBird)
    MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
    Incentivized
    Pablo Ritchie
    Product Manager
    Read full review
    Dexatel
    No answers on this topic
    Pros
    Bird (formerly MessageBird)
    • Call reminders and follow up incl reviews
    • Easy for the client to access the call without needing to download software
    • Customizable branding
    Incentivized
    Verified User
    Read full review
    Dexatel
    No answers on this topic
    Cons
    Bird (formerly MessageBird)
    • SMS authentication is pricey (like other players)
    • Lack dedicated SMS phone numbers for Brazil
    Incentivized
    Verified User
    Read full review
    Dexatel
    No answers on this topic
    Alternatives Considered
    Bird (formerly MessageBird)
    Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
    Incentivized
    Pablo Ritchie
    Product Manager
    Read full review
    Dexatel
    No answers on this topic
    Return on Investment
    Bird (formerly MessageBird)
    • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
    • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
    • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
    Incentivized
    Verified User
    Read full review
    Dexatel
    No answers on this topic
    ScreenShots

    Dexatel Screenshots

    Screenshot of where to track and analyze text message URL clicks with Dexatel to optimize SMS, WhatsApp, and Viber campaignsScreenshot of the interface to manage SMS, WhatsApp, and Viber chats in one unified inbox to streamline customer communication with Dexatel.Screenshot of the step-by-step interface to create customer-centric campaigns. Users can personalize messages, attach media, and manage senders and recipients.Screenshot of the dashboard to monitor campaign performance with real-time analytics and insights. Here, viewers can track spend, delivery rates, and engagement across SMS, WhatsApp, and Viber.