Dexi.io with Mozenda vs. Socialtext (discontinued)

The Mozenda platform is well suited to some specific scenarios that may work well for your organization. It is especially helpful for basic scraping of information from simple websites. If the information you need to obtain is clearly stated on a website, then Mozenda is a simple solution to capture that data quickly and easily.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Action Items. Mozenda is broken down into a series of actions that can be performed on a page. Some actions take you to other pages. The action list, while short, provides a comprehensive set of tools for scraping just about any website (I haven't met one where it didn't work yet).
• Error Handling. I've used some scraping tools that have virtually no error handling. Mozenda has great error handling; the software almost always pinpoints the exact action where the agent failed and why.
• Speed. Mozenda is very fast at obtaining results. Other "bot" software can be slow and cumbersome but Mozenda plows through pages rapidly and accurately aggregates information.
• XPath compatibility. One of the most powerful features of Mozenda is the integrated ability to use XPaths to get at the exact bits of information we're after on a particular website. Access to visible information is only limited by imagination.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• The user interface for managing agents can be improved
• When websites change, the agents could be better at dynamically updating
• The "credit" usage can be confusing

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I'm only personally experienced with UBot Studio and Scrapy. UBot Studio isn't a bad application, though it has quite a large number of bugs when compared to Mozenda. UBot touts itself as low-code, but requires a significant understanding of programming logic to use the program effectively. Using UBot, we were able to get virtually all the results we wanted, but at a much higher labor cost than Mozenda. During initial implementation of UBot, it took me a full week to develop a particularly complicated agent. Using Mozenda, I was able to recreate the same agent in 4 hours. The ROI has been remarkable, and Mozenda really is a low-code platform.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Stay relevant in the market
• Ensure product placement against competitors
• Dramatically enhance profitability

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions