DHTMLX vs. ServiceNow App Engine

DHTMLX is an excellent choice for incorporating complex components into your website or platform. Its versatility and customization options make it suitable for various industries and use cases. With DHTMLX, you can seamlessly integrate sophisticated data grids, interactive charts, customizable UI controls, and dynamic calendars into your existing infrastructure. These components can be tailored to match your branding and design requirements, ensuring a seamless integration with your platform's aesthetics. Additionally, DHTMLX provides comprehensive documentation and responsive support, making it easy for developers to utilize the full potential of the components. In summary, DHTMLX offers the flexibility and functionality needed to enhance your software applications with powerful and visually appealing features.

I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.

Incentivized

• Gantt: Moving tasks or entire projects
• Gantt: A linked grid to display resource load
• Gantt: Full control allowing you to decide how to implement
• Pricing was reasonable and we can upgrade to Enterprise by paying the difference if required.

Incentivized

• App Engine can be used by non-developers to create Applications on the go, without coding.
• App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
• App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.

Incentivized

• We would like to have more cell controls (like a Date Time Picker, Date Range Picker)
• In the cell editing mode we would like to have a better integration into the Angular world

• The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
• It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

With regard to the two major components we used, namely the tabular representation and the graphical modeler, we were able to effectively replace the existing building blocks of our applications by integrating them. We were able to retain existing functionalities and benefit from a significant enhancement with what DHTMLX offers natively. This made it easy for us to get our end-users to adopt the change.

Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

DHTMLX library boasts lots of readily available components that can be easily integrated into web applications. Each feature is equipped with a multitude of events and methods that provide developers with complete control over data manipulation and management. DHTMLX is more easy for building enterprise-level applications that require complex UI elements and data visualization.

Incentivized

There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.

Incentivized

It is scalable but not reliable

Incentivized

• Users appreciate the Spreadsheet like way of working with data
• Gantt charts are widely known and people like to work with them

• We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
• By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.

Incentivized