ServiceNow App Engine is a low-code development environment for building workflow-oriented business applications on the ServiceNow AI Platform. It is used by citizen developers, application developers, and platform administrators to create request-management, case-management, operations, approval, and departmental applications that share ServiceNow’s data, security, automation, and user-experience framework.
ServiceNow Developer in Information Technology at Sgital (Information Technology & Services, 51-200 employees)
Chose ServiceNow App Engine
Compared to them ServiceNow App Engine stood out primarily because of its native integration with Now Platform. While Power Apps was easier to pick up initially, it couldn't match the depth of ITSM connected workflows that App Engine offers out of the box which is why we …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Technology Support Eng in Information Technology at Takeda Pharma (Information Technology & Services, 10,001+ employees)
Chose ServiceNow App Engine
ServiceNow app engine stands out for enterprise grade workflow control and scalability. ServiceNow offers stronger native IT integration and structured data management
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ServiceNow App Engine
There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ServiceNow App Engine
We did not look at any other tools and feel that the ServiceNow App Engine one best fit our needs and was the best solution for our use case.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Banking Officer, Client Experience Process Coordinator in Product Management at Texas Capital Bank (Banking, 1001-5000 employees)
Chose ServiceNow App Engine
We use both platforms but for separate reasons. ServiceNow App Engine offers more for troubleshooting, etc. Sailpoint is purely for requesting access to things. But they are similar apps
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ServiceNow App Engine
Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr Technical Architect in Information Technology at CBRE Inc (Financial Services, 10,001+ employees)
Chose ServiceNow App Engine
ServiceNow App Engine lags Almost most of the feature and we compare it with Microsoft SharePoint and power automate, but the reason why we were using ServiceNow App Engine is because it is a part of the automation COE. We have to use only the ServiceNow App Engine to implement …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Quality Engineer in Information Technology at Iress (Computer Software, 1001-5000 employees)
Chose ServiceNow App Engine
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Procurement Specialist in Product Management at SoftwareONE (Information Technology & Services, 5001-10,000 employees)
Chose ServiceNow App Engine
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
App Engine can be used by non-developers to create Applications on the go, without coding.
App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
