Diabolocom vs. NICE CXone
Diabolocom vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Diabolocom | N/A | Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel cloud solution for sales, customer service, and contact centres. According to the vendor, thanks to its speed of implementation, its intuitive interface that is fully integrated in the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark customer experiences and improve their operational performance. Diabolocom supports the… | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Diabolocom | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Diabolocom | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Diabolocom | NICE CXone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Diabolocom | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.8 (5 ratings) |
In-Person Training | - (0 ratings) | 3.0 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Diabolocom | NICE CXone | |
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Likelihood to Recommend | Diabolocom No answers on this topic | NICE Systems |
Pros | Diabolocom No answers on this topic | NICE Systems |
Cons | Diabolocom No answers on this topic | NICE Systems |
Likelihood to Renew | Diabolocom No answers on this topic | NICE Systems |
Usability | Diabolocom No answers on this topic | NICE Systems |
Reliability and Availability | Diabolocom No answers on this topic | NICE Systems |
Performance | Diabolocom No answers on this topic | NICE Systems |
Support Rating | Diabolocom No answers on this topic | NICE Systems |
In-Person Training | Diabolocom No answers on this topic | NICE Systems |
Online Training | Diabolocom No answers on this topic | NICE Systems |
Implementation Rating | Diabolocom No answers on this topic | NICE Systems |
Alternatives Considered | Diabolocom No answers on this topic | NICE Systems |
Scalability | Diabolocom No answers on this topic | NICE Systems |
Return on Investment | Diabolocom No answers on this topic | NICE Systems |
ScreenShots | Diabolocom Screenshots | NICE CXone Screenshots |