Diabolocom vs. RingCentral Contact Center
Diabolocom vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Diabolocom | N/A | Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel cloud solution for sales, customer service, and contact centres. According to the vendor, thanks to its speed of implementation, its intuitive interface that is fully integrated in the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark customer experiences and improve their operational performance. Diabolocom supports the… | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
Diabolocom | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Diabolocom | RingCentral Contact Center | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Diabolocom | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Diabolocom | RingCentral Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Diabolocom | RingCentral Contact Center | |
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Likelihood to Recommend | Diabolocom No answers on this topic | RingCentral |
Pros | Diabolocom No answers on this topic | RingCentral |
Cons | Diabolocom No answers on this topic | RingCentral |
Likelihood to Renew | Diabolocom No answers on this topic | RingCentral |
Usability | Diabolocom No answers on this topic | RingCentral |
Support Rating | Diabolocom No answers on this topic | RingCentral |
Implementation Rating | Diabolocom No answers on this topic | RingCentral |
Alternatives Considered | Diabolocom No answers on this topic | RingCentral |
Return on Investment | Diabolocom No answers on this topic | RingCentral |
ScreenShots | Diabolocom Screenshots |