Digital.ai Agility vs. Rev.io PSA

Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items
can be captured against the sprint. 2) Product Owner can effectively track the story
progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility
across multiple teams, programs and agile portfolios, providing a centralized
environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics,
stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories
around, burning hours. 6) It allows top leadership to visualize
and report their strategic plans, giving all stakeholders the relevant data
that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack
so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in
terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like
Rally but here we don’t get customizations which is there in Jira where from workflow
to issue everything can be customized based on your team/program/portfolio
requirements. 3) Lot of navigation to access basic
stuff. Example I want to go to bug attachment , there are lt of clicks &
navigation need to do which should be pretty straightforward I feel.

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Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running

Incentivized

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• Automated saving of changes, no records can be lost because all items are saved in real-time.
• The watch function, optional but beneficial when managing multiple teams or projects.

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• ability to dispatch tech's to service calls

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• Although Digital.ai Agility supports customizations, they can be somewhat cumbersome to set up and maintain
• The Analytics engine's user experience for digging into the data does not have the same feel as the rest of the system and, as a result, can be hard to work with

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• When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
• In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
• I my experience when they know that there is an issue and the software is not working they keep billing you.
• They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
• They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
• In my opinion, training is filled with jargon and no glossary.

Incentivized

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VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.

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Independently Invited by TrustRadius

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JIRA appears to be more extensible with the ability for Scrum, Kanban, bug/incident tracking, and the ability to customize dashboards. However, VersionOne's performance over the same teams is extremely fast in comparison and therefore allows users to be more productive over the same amount of time.

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• It has made it easier to implement Agile processes. Since our team is fairly new to Agile, this has been extremely helpful.
• Our organization is quickly growing, and V1 has made it easier for new hires to look at everything that our team has in the works.

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Independently Invited by TrustRadius

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• Gigantic waste of time and resources

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info