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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital Guardian

    Score7 out of 10
    N/AThe Digital Guardian Platform from Fortra (formerly HelpSystems, acquired in late 2021) is a cloud-delivered data protection platform purpose-built to stop data loss by both insiders and outsiders on Windows, Mac and Linux operating systems. Additionally, Digital Guardian User Activity Monitoring enables users to detect, investigate and mitigate suspicious user actions to ensure sensitive data doesn’t get out. And Digital Guardian for Data Discovery provides visibility and auditing of sensitive…N/A

    HID DigitalPersona

    Score8.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Pricing
    Digital GuardianHID DigitalPersona
    Editions & Modules
    No answers on this topic
    HID DigitalPersona
    $3.75
    per user per month
    Offerings
    Pricing Offerings
    Digital GuardianHID DigitalPersona
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Digital GuardianHID DigitalPersona
    Considered Both Products
    Fortra
    No answer on this topic
    HID Global
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    44 Answers
    Best Alternatives
    Digital GuardianHID DigitalPersona
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digital GuardianHID DigitalPersona
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.2
    (117 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    Digital GuardianHID DigitalPersona
    Likelihood to Recommend
    Fortra
    Digital Guardian has excellent data-preventing solutions, which locate and protect [that] database that [is] super sensitive. More so, Digital Guardian offers complete coverage of endpoint safety and network monitoring. Again, Digital Guardian has a team of elite professionals, who screens and detect any cyber threats. Finally, Digital Guardian has improvised and detailed attack response, very efficient in making the right controls.
    Incentivized
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    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
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    Pros
    Fortra
    • Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
    • Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
    • Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.
    Incentivized
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    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    Cons
    Fortra
    • Digital Guardian is perfect in database protection, hence, no complaint.
    • Digital Guardian makes the detection process effective, hence, reliable.
    • Finally, Digital Guardian is cloud focused or delivered, hence, concrete and efficient.
    Incentivized
    Read full review
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortra
    No answers on this topic
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Usability
    Fortra
    No answers on this topic
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Support Rating
    Fortra
    No answers on this topic
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
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    Implementation Rating
    Fortra
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
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    Alternatives Considered
    Fortra
    DG is the only DLP platform I've used at my current employer. I used it at my previous employer as well, and we ended up abandoning future deployments of it due to many problems caused by it, especially with web browsers. This was in 2015, rather than the 2018 version I used with my current employer, but I feel it still warrants mentioning. DG works great...when it works. When it doesn't, it's a disaster.
    Incentivized
    Read full review
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Return on Investment
    Fortra
    • The professional threat detectors and cyber security analysts [increase] the reliability of the company database.
    • Cloud coverage allows easy deployment and efficient systematic controls.
    • Lastly, Digital Guardian [values] and monitors the procedures or the roles that every player makes in the company.
    Incentivized
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    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
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