Directly vs. ItTalk by Imbibe Tech

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Directly
Score 6.4 out of 10
N/A
Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…N/A
ItTalk by Imbibe Tech
Score 0.0 out of 10
N/A
ItTalk by Imbibe Tech is an automation system for WhatsApp-based business communication, enabling organizations to manage customer interactions through scheduled messages, automated responses, and conversation workflows.
$11
per month (or ₹990)
Pricing
DirectlyItTalk by Imbibe Tech
Editions & Modules
No answers on this topic
ItTalk
₹990
per month
Offerings
Pricing Offerings
DirectlyItTalk by Imbibe Tech
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DirectlyItTalk by Imbibe Tech
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User Ratings
DirectlyItTalk by Imbibe Tech
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
DirectlyItTalk by Imbibe Tech
Likelihood to Recommend
Directly Software, Inc.
It is well suited for customer experience service management but, it should focus more on a support system.
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Imbibe Tech
No answers on this topic
Pros
Directly Software, Inc.
  • customer messaging management
  • IVR
  • Branding
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Imbibe Tech
No answers on this topic
Cons
Directly Software, Inc.
  • support
  • moderation
  • termination process
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Imbibe Tech
No answers on this topic
Alternatives Considered
Directly Software, Inc.
Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive
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Imbibe Tech
No answers on this topic
Return on Investment
Directly Software, Inc.
  • increased branding
  • increased numbers of customer
  • increased customer loyalty
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Imbibe Tech
No answers on this topic
ScreenShots

ItTalk by Imbibe Tech Screenshots

Screenshot of ItTalk by imbibe tech admin login panelScreenshot of ItTalk by imbibe tech admin login panelScreenshot of ItTalk by imbibe tech admin login panel