Directly vs. Kenect
Directly vs. Kenect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
 Kenect | N/A | Kenect is a technology platform designed to help businesses grow, from the company of the same name in Utah. Kenect helps attract, convert, and keep more customers by strengthening the business's online presence, online reputation, and online communication. Kenect includes a business texting platform that links to an existing business line and helps generate dozens of online reviews each month in addition to getting you better KENECTED with prospects and customers. | N/A |
| Directly | Kenect | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Directly | Kenect | |
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| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| Directly | Kenect | |
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| Small Businesses |  EZ Texting Score 8.9 out of 10 | EZ Texting Score 8.9 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | Kenect | |
|---|---|---|
| Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
| Directly | Kenect | |
|---|---|---|
| Likelihood to Recommend | Directly Software, Inc.
 Abhay Ranjan Founder |  Kenect No answers on this topic |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder | Kenect No answers on this topic |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder | Kenect No answers on this topic |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder | Kenect No answers on this topic |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder | Kenect No answers on this topic |
| ScreenShots |