Directly vs. Objectif Lune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Directly
Score 6.4 out of 10
N/A
Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…N/A
Objectif Lune
Score 0.0 out of 10
N/A
Upland Objectif Lune optimizes transactional and promotional documents and automates manual processes to enable digital transformation.N/A
Pricing
DirectlyObjectif Lune
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DirectlyObjectif Lune
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DirectlyObjectif Lune
User Ratings
DirectlyObjectif Lune
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
DirectlyObjectif Lune
Likelihood to Recommend
Directly Software, Inc.
It is well suited for customer experience service management but, it should focus more on a support system.
Read full review
Upland Software
No answers on this topic
Pros
Directly Software, Inc.
  • customer messaging management
  • IVR
  • Branding
Read full review
Upland Software
No answers on this topic
Cons
Directly Software, Inc.
  • support
  • moderation
  • termination process
Read full review
Upland Software
No answers on this topic
Alternatives Considered
Directly Software, Inc.
Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive
Read full review
Upland Software
No answers on this topic
Return on Investment
Directly Software, Inc.
  • increased branding
  • increased numbers of customer
  • increased customer loyalty
Read full review
Upland Software
No answers on this topic
ScreenShots