TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A
    Pricing
    DiscourseDonorbox
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    Offerings
    Pricing Offerings
    DiscourseDonorbox
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscourseDonorbox
    Considered Both Products
    Civilized Discourse Construction Kit Inc.
    No answer on this topic
    Donorbox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    DiscourseDonorbox
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    No answers on this topic
    Enterprises
    Verint Community
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseDonorbox
    Likelihood to Recommend
    8.9
    (3 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    DiscourseDonorbox
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    Usability
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    ScreenShots