TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Lua

    Score1 out of 10
    N/ALua is a mobile-first enterprise communication solution. It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include: Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.N/A
    Pricing
    DiscourseLua
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Lua
    $0
    Per User per Month
    Offerings
    Pricing Offerings
    DiscourseLua
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$2,500
    Additional Details——
    More Pricing Information
    Features
    DiscourseLua
    Communication
    Comparison of Communication features of Discourse and Lua
    Feature
    Discourse
    -
    Ratings
    Lua
    7.0
    1 Ratings
    13% below category average
    Chat00 Ratings7.01 Ratings
    Notifications00 Ratings7.01 Ratings
    Best Alternatives
    DiscourseLua
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseLua
    Likelihood to Recommend
    8.9
    (3 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DiscourseLua
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Lua
    I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Lua
    • It is easy to communicate in real-time.
    • Easy to set up different groups.
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Lua
    • The application for iPad is not optimized.
    Incentivized
    Read full review
    Support Rating
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Lua
    They are closing operations, so there's no support to rate
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Lua
    We chose Lua because of their price point and feature set compared to other tools.
    Incentivized
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Lua
    • It has been great for communication and broadcasts, its a shame that they are closing down.
    Incentivized
    Read full review
    ScreenShots

    Lua Screenshots

    Screenshot of A Group Conversation With Files and Photos (iPhone)Screenshot of A Dedicated Tab for All Your Ongoing Conversations Broadcasts (Android)Screenshot of An Interactive Directory Organized by Departments, Roles, and Custom Groups (iPhone)Screenshot of Two-touch Conference Calling, No Dial-ins, No Passcodes (iPhone)Screenshot of A Dedicated Repository for All Attachments (Android)Screenshot of Communication Analytics Dashboard (Web)