TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Zoho Workplace

    Score10 out of 10
    N/AZoho Corporation offers their suite of collaboration and productivity apps, and messaging tools: Zoho Workplace.

    $20

    per month (for the 5 user minimum)

    Pricing
    DiscourseZoho Workplace
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Standard
    $4
    per month per user
    Professional
    $7
    per month per user
    Offerings
    Pricing Offerings
    DiscourseZoho Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    DiscourseZoho Workplace
    Project Management
    Comparison of Project Management features of Discourse and Zoho Workplace
    Feature
    Discourse
    -
    Ratings
    Zoho Workplace
    9.7
    1 Ratings
    23% above category average
    Task Management00 Ratings9.01 Ratings
    Gantt Charts00 Ratings9.01 Ratings
    Scheduling00 Ratings10.01 Ratings
    Workflow Automation00 Ratings10.01 Ratings
    Mobile Access00 Ratings10.01 Ratings
    Search00 Ratings10.01 Ratings
    Visual planning tools00 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Discourse and Zoho Workplace
    Feature
    Discourse
    -
    Ratings
    Zoho Workplace
    9.8
    1 Ratings
    20% above category average
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings9.01 Ratings
    Discussions00 Ratings10.01 Ratings
    Surveys00 Ratings10.01 Ratings
    Internal knowledgebase00 Ratings10.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discourse and Zoho Workplace
    Feature
    Discourse
    -
    Ratings
    Zoho Workplace
    9.9
    1 Ratings
    21% above category average
    Versioning00 Ratings10.01 Ratings
    Video files00 Ratings10.01 Ratings
    Audio files00 Ratings10.01 Ratings
    Document collaboration00 Ratings10.01 Ratings
    Access control00 Ratings9.01 Ratings
    Advanced security features00 Ratings10.01 Ratings
    Device sync00 Ratings10.01 Ratings
    Best Alternatives
    DiscourseZoho Workplace
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseZoho Workplace
    Likelihood to Recommend
    8.9
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DiscourseZoho Workplace
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Zoho
    Scenarios where a low investment cost is required and where the machinery requires few operating systems, as Zoho Workplace runs easily in just one browser tab and in any browser
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Zoho
    • All workplace
    • Email
    • Drive
    • Meeting
    • Tasks
    • Easy to use
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Zoho
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Zoho
    • Low cost
    • Ease of training
    • Easy license control
    Read full review
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