D&B Risk Analytics vs. IBM Sterling Order Management

Great for vendor risk management and running financial health reports on our supplier base. In addition, our transactional banking team uses the platform (more specifically the Paydex score) to assess obligors and clients for financial health. I think the ESG component of the platform still needs more work. I don't think there's enough data in the industry to really make good predictive scores.

It's perfect for medium to large retailers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Robust insight on financial health.
• Continuous monitoring & alerts.
• Predictive measurers that are quantifiable.

• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• Finding the correct entity in D&B. There are usually tons of D&B #s for one entity.
• ESG ratings still need work.
• We are still determining internally what the best practice is for these financial health ratings. What does it mean for us?

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

D&B Risk Analytics contains all information I need to do my job well and has a daily updated scores to reflect the financial situation.

I only used D&B Risk Analytics.

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have had the solution for less than a year, so it is tough to say how much positive/negative impact it has had.
• We are now able to continuously monitor some entities in our supplier base. We were not able to do this before.

• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info