Docket.io vs. MadKudu

Great for companies that are sitting on disparate source systems being used by multiple different teams and business units with no plans of consolidation. The founders love to hear about the problems faced by most B2B SaaS companies and build solutions to key problems. So if you want to collaborate, they are a great vendor to work with

Incentivized

MadKudu has seamless integration capabilities and automations.

Effectiveness of the software in sales and leads tracking.

Software simplicity and flexibility.

Availability of brilliant customer support services.

MadKudu has a clean user interface and easy to use features.

Incentivized

• Pulling answers from old slack channels
• navigating our document center
• providing talk tracks around competition

Incentivized

• Software accuracy in lead scoring and nurturing.
• Easy integration of the software into our various lead models and multi data sources.
• Availability of amazing customer success team.

Incentivized

• Docket.io doesn't always have the correct answer
• Docket.io can misinterpret questions
• Docket.io doesn't have industry knowledge like an AI Chatbot does

Incentivized

• The product is very expensive and not affordable to small organisations and start-ups.
• MadKudu supports only one language which is English. This limits its usability.
• The software has limited customization.

Incentivized

High usability and intelligent platform. Anyone with basic understanding of querying the platform can use the solution. For Admins as well, running reports is easy (but can be improved)

Incentivized

Ability of the software in fully automating time consuming processes and ensuring lesser time of doing tedious tasks. Madkudu has considerably quality customer support services providers that ensure seamless product implementation by offering real-time support services.

The software has well elaborated tutorials that enhance its usability to beginners.

Incentivized

I wasn't able to dive as deeply into Glean because we didn't set it up fully but I got to play around and see a bunch of different trials of it, I would say that Glean is the more robust of the two tools but for what we needed Docket.io did the job

Incentivized

• 12% increase in self-paced learning of new hires in GTM teams
• 22% reduction in SME time spent in answering questions
• 64% reduction in adhoc queries/questions asked to the SMEs by GTM teams

Incentivized

• Use of the software in our organisation has increased customer engagement and enhanced lead generation.
• The product has helped in streamlining our sales and market workflows.
• Introduction of MadKudu in our organisation has ensured comprehensive tracking of website visitors and sales pipelines management.

Incentivized