TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Docket.io

    Score8.7 out of 10
    N/ADocket is an AI revenue platform for enterprises, offering two main agents: the AI Sales Engineer agent that delivers sales answers, automated RFPs, and personalized docs and the AI Seller agent engages website visitors to create new pipeline.N/A

    TherapyNotes

    Score9 out of 10
    N/ATherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

    $49

    per month

    Pricing
    Docket.ioTherapyNotes
    Editions & Modules
    No answers on this topic
    Solo
    $49.00
    per month
    Group
    $59.00
    per month
    Enterprise
    $59.00
    per month
    Offerings
    Pricing Offerings
    Docket.ioTherapyNotes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Docket.ioTherapyNotes
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Conversica
    Score4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Docket.ioTherapyNotes
    Likelihood to Recommend
    8.7
    (3 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.7
    (3 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Docket.ioTherapyNotes
    Likelihood to Recommend
    Docket.io
    Great for companies that are sitting on disparate source systems being used by multiple different teams and business units with no plans of consolidation. The founders love to hear about the problems faced by most B2B SaaS companies and build solutions to key problems. So if you want to collaborate, they are a great vendor to work with
    Incentivized
    Read full review
    TherapyNotes
    TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
    Incentivized
    Read full review
    Pros
    Docket.io
    • Pulling answers from old slack channels
    • navigating our document center
    • providing talk tracks around competition
    Incentivized
    Read full review
    TherapyNotes
    • Connect with clients through the client portal and allows you to share documents.
    • Submits claims to the insurance companies and connects with CAQH.
    • Tech support is phenomenal.
    • Free, secure telehealth platform.
    Incentivized
    Read full review
    Cons
    Docket.io
    • Docket.io doesn't always have the correct answer
    • Docket.io can misinterpret questions
    • Docket.io doesn't have industry knowledge like an AI Chatbot does
    Incentivized
    Read full review
    TherapyNotes
    • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
    • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
    Incentivized
    Read full review
    Likelihood to Renew
    Docket.io
    No answers on this topic
    TherapyNotes
    I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
    Incentivized
    Read full review
    Usability
    Docket.io
    High usability and intelligent platform. Anyone with basic understanding of querying the platform can use the solution. For Admins as well, running reports is easy (but can be improved)
    Incentivized
    Read full review
    TherapyNotes
    It's just so simple to use. It's made for therapists, so you don't have to bend or twist it into place to meet your needs
    Incentivized
    Read full review
    Implementation Rating
    Docket.io
    No answers on this topic
    TherapyNotes
    It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
    Incentivized
    Read full review
    Alternatives Considered
    Docket.io
    I wasn't able to dive as deeply into Glean because we didn't set it up fully but I got to play around and see a bunch of different trials of it, I would say that Glean is the more robust of the two tools but for what we needed Docket.io did the job
    Incentivized
    Read full review
    TherapyNotes
    To some degree, I think you pick TherapyNotes or SimplePractice much the same way people choose Toyota over Honda - It's a style preference. There are definitely differences between the two, but they function the same in many ways. Other EHRs that I've used were for medical practices and hospitals. They weren't developed with behavioral health in mind, at least not in the initial development
    Incentivized
    Read full review
    Return on Investment
    Docket.io
    • 12% increase in self-paced learning of new hires in GTM teams
    • 22% reduction in SME time spent in answering questions
    • 64% reduction in adhoc queries/questions asked to the SMEs by GTM teams
    Incentivized
    Read full review
    TherapyNotes
    • Saves time specifically with entering notes which means I can spend more time seeing clients.
    • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
    Incentivized
    Read full review
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