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DocuSign Identify vs. OpenText Identity and Access Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign Identify

    Score9.5 out of 10
    N/ADocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.N/A

    OpenText Identity and Access Management

    Score7.2 out of 10
    N/ABased on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A
    Pricing
    DocuSign IdentifyOpenText Identity and Access Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSign IdentifyOpenText Identity and Access Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DocuSign IdentifyOpenText Identity and Access Management
    Identity Management
    Comparison of Identity Management features of DocuSign Identify and OpenText Identity and Access Management
    Feature
    DocuSign Identify
    -
    Ratings
    OpenText Identity and Access Management
    7.2
    2 Ratings
    13% below category average
    ID-Management Access Control00 Ratings7.22 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.72 Ratings
    Multi-Factor Authentication00 Ratings7.22 Ratings
    Password Management00 Ratings7.72 Ratings
    Account Provisioning and De-provisioning00 Ratings5.51 Ratings
    ID Management Workflow Automation00 Ratings7.22 Ratings
    ID Risk Management00 Ratings7.72 Ratings
    Best Alternatives
    DocuSign IdentifyOpenText Identity and Access Management
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    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
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    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
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    RSA Access Manager (Discontinued)
    Score10 out of 10
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    User Ratings
    DocuSign IdentifyOpenText Identity and Access Management
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    6.8
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    DocuSign IdentifyOpenText Identity and Access Management
    Likelihood to Recommend
    DocuSign
    One specific scenario that we use this tool is to verify the identity of our clients whenever they request a loan from our company. We are required to ask for their ID verification. It's a great tool that saves you time but also is secure and easy to use for your clients. It makes the whole process easier and faster.
    Incentivized
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    OpenText
    Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
    Read full review
    Pros
    DocuSign
    No answers on this topic
    OpenText
    • Good personnel/team
    • Small company type customer service gives ease of access and sense of urgency
    Read full review
    Cons
    DocuSign
    No answers on this topic
    OpenText
    • Additional automation capabilities on the platform
    • More configuration-driven approach
    • Passwordless authentication
    Read full review
    Usability
    DocuSign
    No answers on this topic
    OpenText
    Product needs high level of customization to compete with other products in this space.
    Read full review
    Support Rating
    DocuSign
    No answers on this topic
    OpenText
    • Dedicated customer success manager and deployment manager
    • 1-800-like 24/7 support
    • Very responsive technical team
    Read full review
    Alternatives Considered
    DocuSign
    We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process
    Incentivized
    Read full review
    OpenText
    OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
    Read full review
    Return on Investment
    DocuSign
    • Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
    • It is a safe way to request for ID verification
    • No hassle and unnecessary back and forth emails
    Incentivized
    Read full review
    OpenText
    • Support team has excelled and exceeded expectations
    • Team has been nimble and flexible
    • Costs continue to accelerate on lack of product featrures
    Read full review
    ScreenShots