Dokan vs. Linker Cloud

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

Incentivized

In the furniture industry, there are often situations that require a less conventional approach - and, for example, shipping a piece of furniture in two parcels, but... on the same tracking number. Linker Cloud's employees are true business partners and are able to fulfill such custom requests.

• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

Incentivized

• Stock count generation
• Tracking inventory movements live
• Recording product returns from customers

Incentivized

• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

Incentivized

• The overall layout could be more user friendly
• Generating stock count spreadsheets for the past dates would be useful
• Processing of large amounts of data is sometime slow

Incentivized

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

Incentivized

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

Incentivized

W2S (Way2Send) was a pain in the back for us as we could not perform most basic operations ourselves. Almost each task had to be performed by system admins. In contrary, Linker Cloud Fulfillment Platform enables easily performing basic operations by ourselves which takes down the friction in our cooperation with the fulfillment center.

Incentivized

• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

Incentivized

• Increased satisfaction of our team working with the inventory management
• Keeping records of returns from customers in order
• Good communication with fulfillment center as Linker serves as our single source of truth

Incentivized