What users are saying about
3 Ratings
3 Ratings
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Score 9.2 out of 100
115 Ratings
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Score 8 out of 100

Likelihood to Recommend

Dokan

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Anonymous | TrustRadius Reviewer

Magento Open Source

It's well suited for large eCommerce stores as it requires much effort to set up and the development cost for setting it up is high. It's less appropriate to use Magento where you are looking for quick development and launch of the store. Also, it is required to have a developer or sometimes the entire tech team to manage an e-commerce store, so you may need to hire a few PHP developers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Dokan
6.8
Magento Open Source
8.6
Product catalog & listings
Dokan
9.0
Magento Open Source
9.1
Product management
Dokan
8.0
Magento Open Source
9.1
Bulk product upload
Dokan
7.0
Magento Open Source
9.2
Branding
Dokan
6.0
Magento Open Source
8.2
Mobile storefront
Dokan
5.0
Magento Open Source
8.5
Product variations
Dokan
5.0
Magento Open Source
8.8
Website integration
Dokan
8.0
Magento Open Source
9.2
Visual customization
Dokan
6.0
Magento Open Source
7.8
CMS
Dokan
7.0
Magento Open Source
7.3

Online Shopping Cart

Dokan
5.0
Magento Open Source
6.8
Checkout user experience
Dokan
5.0
Magento Open Source
6.9
Abandoned cart recovery
Dokan
Magento Open Source
6.7

eCommerce Marketing

Dokan
9.0
Magento Open Source
8.4
SEO
Dokan
9.0
Magento Open Source
8.8
Promotions & discounts
Dokan
Magento Open Source
8.5
Personalized recommendations
Dokan
Magento Open Source
7.9

eCommerce Business Management

Dokan
7.8
Magento Open Source
8.7
Order processing
Dokan
7.0
Magento Open Source
8.6
Inventory management
Dokan
9.0
Magento Open Source
9.1
Shipping
Dokan
8.0
Magento Open Source
8.3
Custom functionality
Dokan
7.0
Magento Open Source
8.8
Multi-site management
Dokan
Magento Open Source
8.5

Online Payment System

Dokan
Magento Open Source
9.4
eCommerce security
Dokan
Magento Open Source
9.4

Pros

Dokan

  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
Anonymous | TrustRadius Reviewer

Magento Open Source

  • Magento is perfect if our web design client likes a specific pre-made template and wants a fast solution.
  • Magento allows us to customize its open-source code to create additional features and functionality.
  • Magento saves small businesses time and money if they only need a simple solution.
.Kim Murphy | TrustRadius Reviewer

Cons

Dokan

  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
Anonymous | TrustRadius Reviewer

Magento Open Source

  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
David Bryan | TrustRadius Reviewer

Likelihood to Renew

Dokan

No score
No answers yet
No answers on this topic

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams | TrustRadius Reviewer

Usability

Dokan

Dokan 9.0
Based on 1 answer
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
Anonymous | TrustRadius Reviewer

Magento Open Source

No score
No answers yet
No answers on this topic

Support Rating

Dokan

Dokan 7.0
Based on 1 answer
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
Anonymous | TrustRadius Reviewer

Magento Open Source

No score
No answers yet
No answers on this topic

Alternatives Considered

Dokan

No answers on this topic

Magento Open Source

Because Magento Open Source has a big range of features and options that allows you to manage multiple stores with different locations and languages. Even multiple pricing and currencies also you can edit. Adding variable and simple products too much easy with Magento. We can also modify the source code of templates according to our requirements.
Umair Butt | TrustRadius Reviewer

Return on Investment

Dokan

  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Anonymous | TrustRadius Reviewer

Magento Open Source

  • Delays in development leads to missed timelines and opportunity loss.
  • High cost of development and maintenance may currently outweigh the growth.
  • Better handling of customer and order information makes for better customer service.
  • Excellent API has been a boon for integration with our ERP
Brendon Brown | TrustRadius Reviewer

Screenshots

Magento Open Source

Pricing Details

Dokan

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dokan
10.0
Magento Open Source
8.0

Likelihood to Renew

Dokan
Magento Open Source
10.0

Usability

Dokan
9.0
Magento Open Source

Support Rating

Dokan
7.0
Magento Open Source

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