Dokan vs. PowerReviews

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
PowerReviews
Score 8.0 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
Pricing
DokanPowerReviews
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DokanPowerReviews
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DokanPowerReviews
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
12% below category average
PowerReviews
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management8.01 Ratings00 Ratings
Bulk product upload7.01 Ratings00 Ratings
Branding6.01 Ratings00 Ratings
Mobile storefront5.01 Ratings00 Ratings
Product variations5.01 Ratings00 Ratings
Website integration8.01 Ratings00 Ratings
Visual customization6.01 Ratings00 Ratings
CMS7.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
41% below category average
PowerReviews
-
Ratings
Checkout user experience5.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
18% above category average
PowerReviews
-
Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
0% below category average
PowerReviews
-
Ratings
Order processing7.01 Ratings00 Ratings
Inventory management9.01 Ratings00 Ratings
Shipping8.01 Ratings00 Ratings
Custom functionality7.01 Ratings00 Ratings
Best Alternatives
DokanPowerReviews
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Score 8.9 out of 10
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Score 9.4 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DokanPowerReviews
Likelihood to Recommend
10.0
(1 ratings)
8.0
(18 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
DokanPowerReviews
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Read full review
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
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Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
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Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
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Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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PowerReviews
No answers on this topic
Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
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Alternatives Considered
weDevs
No answers on this topic
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
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Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
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PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
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ScreenShots

Dokan Screenshots

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