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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domino CRM

    Score9.1 out of 10
    N/ADomino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment…

    $12

    per month

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
    Pricing
    Domino CRMInbenta Chatbots
    Editions & Modules
    Starter
    $12
    per month 5 chatbots & 5000 conversations
    Pro
    $28
    per month 15 chatbots and 15000 conversations
    Custom
    Price on Request
    No answers on this topic
    Offerings
    Pricing Offerings
    Domino CRMInbenta Chatbots
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details20% discount available with annual subscription.Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    Features
    Domino CRMInbenta Chatbots
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Domino CRM and Inbenta Chatbots
    Feature
    Domino CRM
    8.2
    1 Ratings
    5% below category average
    Inbenta Chatbots
    -
    Ratings
    Chat history and transcripts9.11 Ratings00 Ratings
    Chat reporting7.31 Ratings00 Ratings
    Best Alternatives
    Domino CRMInbenta Chatbots
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Domino CRMInbenta Chatbots
    Likelihood to Recommend
    9.1
    (1 ratings)
    9.5
    (2 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Domino CRMInbenta Chatbots
    Likelihood to Recommend
    Domino CRM LLP
    Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess
    Read full review
    Inbenta Technologies Inc.
    In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
    Read full review
    Pros
    Domino CRM LLP
    • Handling payments right via the messenger
    • Booking slots for presentations
    • Notifying customers about events and campaigns
    Read full review
    Inbenta Technologies Inc.
    • Integrate the voice into the customer experience.
    • A real, relatable and up to par spanish translation.
    • An amazing customer service structure.
    Read full review
    Cons
    Domino CRM LLP
    • Integration with third-party databases, such as Google Sheets (possible, but you have to code)
    • More ready-to-use templates (there are some, but still)
    • More accessible API integration opportunities (which are now only available for Pro plan users)
    Read full review
    Inbenta Technologies Inc.
    • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
    Read full review
    Usability
    Domino CRM LLP
    The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM
    Read full review
    Inbenta Technologies Inc.
    No answers on this topic
    Alternatives Considered
    Domino CRM LLP
    Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
    Read full review
    Inbenta Technologies Inc.
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
    Read full review
    Return on Investment
    Domino CRM LLP
    • Faster response times (instant in fact)
    • All info is stored in one place
    • Measurable automated sales and service funnels
    Read full review
    Inbenta Technologies Inc.
    • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
    Read full review
    ScreenShots

    Domino CRM Screenshots

    Screenshot of how scenarios are built and flows nodes are addedScreenshot of the broadcasting sectionScreenshot of a section with statisticsScreenshot of a section with scenarios in the dashboard

    Inbenta Chatbots Screenshots

    Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics