No-code builder for marketing bots
February 03, 2025

No-code builder for marketing bots

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domino CRM

What is good about Domino CRM is streamlining customer interactions, automating routine processes and repetitive tasks, and enhancing customer engagement via broadcasting campaigns. The tool is intuitive, it is easy to create a new chatbot or adjust the flow, depending on a situation and our current sales and marketing preferences. All is drag-and-drop, with hints and all

Pros

  • Handling payments right via the messenger
  • Booking slots for presentations
  • Notifying customers about events and campaigns

Cons

  • Integration with third-party databases, such as Google Sheets (possible, but you have to code)
  • More ready-to-use templates (there are some, but still)
  • More accessible API integration opportunities (which are now only available for Pro plan users)
  • Faster response times (instant in fact)
  • All info is stored in one place
  • Measurable automated sales and service funnels
The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM
Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case

Do you think Domino CRM delivers good value for the price?

Yes

Are you happy with Domino CRM's feature set?

Yes

Did Domino CRM live up to sales and marketing promises?

Yes

Did implementation of Domino CRM go as expected?

Yes

Would you buy Domino CRM again?

Yes

Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess

Domino CRM Feature Ratings

Chat Automation
10.0
Real-time messaging
10
Chatbot automation
10
Chat notifications
10
Chat-based scheduling
10
Chat Analytics and Reports
9.0
Chat history and transcripts
10
Chat reporting
8

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