Domino CRM vs. Tidio

Domino CRM

Tidio

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Domino CRM	Score 9.1 out of 10	N/A	Domino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment…	$12 per month
Tidio	Score 8.4 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

Domino CRM

Tidio

Editions & Modules

Starter: $12
per month 5 chatbots & 5000 conversations
Pro: $28
per month 15 chatbots and 15000 conversations
Custom: Price on Request

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Offerings

Pricing Offerings
Domino CRM	Tidio
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

20% discount available with annual subscription.

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

More Pricing Information

Community Pulse
	Domino CRM	Tidio

Features

Domino CRM

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	Domino CRM 8.2 1 Ratings 2% below category average	Tidio 7.0 1 Ratings 18% below category average
Chat history and transcripts	9.11 Ratings	7.01 Ratings
Chat reporting	7.31 Ratings	7.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

Best Alternatives
	Domino CRM	Tidio
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Domino CRM	Tidio
Likelihood to Recommend	9.1 (1 ratings)	9.0 (2 ratings)
Usability	9.1 (1 ratings)	- (0 ratings)

User Testimonials
	Domino CRM	Tidio
Likelihood to Recommend	Domino CRM LLP Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess Verified User Anonymous Read full review	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Domino CRM LLP Handling payments right via the messenger Booking slots for presentations Notifying customers about events and campaigns Verified User Anonymous Read full review	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Domino CRM LLP Integration with third-party databases, such as Google Sheets (possible, but you have to code) More ready-to-use templates (there are some, but still) More accessible API integration opportunities (which are now only available for Pro plan users) Verified User Anonymous Read full review	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Usability	Domino CRM LLP The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM Verified User Anonymous Read full review	Tidio No answers on this topic
Alternatives Considered	Domino CRM LLP Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case Verified User Anonymous Read full review	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Domino CRM LLP Faster response times (instant in fact) All info is stored in one place Measurable automated sales and service funnels Verified User Anonymous Read full review	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	Domino CRM Screenshots	Tidio Screenshots