Domino CRM vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domino CRM
Score 9.1 out of 10
N/A
Domino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment…
$12
per month
Tidio
Score 8.4 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
Domino CRMTidio
Editions & Modules
Starter
$12
per month 5 chatbots & 5000 conversations
Pro
$28
per month 15 chatbots and 15000 conversations
Custom
Price on Request
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
Domino CRMTidio
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount available with annual subscription.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
Domino CRMTidio
Features
Domino CRMTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Domino CRM
8.2
1 Ratings
2% below category average
Tidio
7.0
1 Ratings
18% below category average
Chat history and transcripts9.11 Ratings7.01 Ratings
Chat reporting7.31 Ratings7.01 Ratings
Chat and web analytics00 Ratings7.01 Ratings
Best Alternatives
Domino CRMTidio
Small Businesses
Front
Front
Score 9.0 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Domino CRMTidio
Likelihood to Recommend
9.1
(1 ratings)
9.0
(2 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Domino CRMTidio
Likelihood to Recommend
Domino CRM LLP
Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess
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Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
Domino CRM LLP
  • Handling payments right via the messenger
  • Booking slots for presentations
  • Notifying customers about events and campaigns
Read full review
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
Read full review
Cons
Domino CRM LLP
  • Integration with third-party databases, such as Google Sheets (possible, but you have to code)
  • More ready-to-use templates (there are some, but still)
  • More accessible API integration opportunities (which are now only available for Pro plan users)
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Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Usability
Domino CRM LLP
The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM
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Tidio
No answers on this topic
Alternatives Considered
Domino CRM LLP
Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
Read full review
Tidio
Read full review
Return on Investment
Domino CRM LLP
  • Faster response times (instant in fact)
  • All info is stored in one place
  • Measurable automated sales and service funnels
Read full review
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
Read full review
ScreenShots

Domino CRM Screenshots

Screenshot of how scenarios are built and flows nodes are addedScreenshot of the broadcasting sectionScreenshot of a section with statisticsScreenshot of a section with scenarios in the dashboard

Tidio Screenshots

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