What users are saying about
4 Ratings
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Score 6.1 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

DonorSnap

DonorSnap is perfect for our organization due to its ease of use; there isn't a big learning curve. Because we can create additional fields, we are able to segment reports based on those fields and appeal to specific groups. Additionally, with the number of classes and events that we conduct throughout the year, by being able to take online registrations and then have those in DS without anything more than a click to do, it streamlines the process immensely. Learning how to create reports can be slightly challenging if you are accustomed to working with a different platform, but I think it's that way when switching from any program to another.
Terry Houston | TrustRadius Reviewer

FundRaiser (discontinued)

I think FundRaiser is better suited for smaller organizations that do not have a lot of entries to make and a lot of tracking to do. Larger organizations that make more entries and need to do a lot more tracking might want an application that is a little more modern and user-friendly.
Anonymous | TrustRadius Reviewer

Pros

DonorSnap

  • The software is rich with features.
  • Their online support is quick to respond.
  • Many user-defined fields which provide greater adaptability to meet our needs.
  • Easy to navigate.
Paul Rycus | TrustRadius Reviewer

FundRaiser (discontinued)

  • FundRaiser keeps a database for us of our individual, business, and organizational donors for future reference.
  • FundRaiser keeps a database for us of our donors' contributions each year on an ongoing basis.
  • FundRaiser has multiple reports that can be run to fit your specific needs; be it yearly contributions, donor addresses, etc.
Anonymous | TrustRadius Reviewer

Cons

DonorSnap

  • I really can't think of a thing!
Terry Houston | TrustRadius Reviewer

FundRaiser (discontinued)

  • If you enter a duplicate donor in error, the program will allow you to make one inactive, but will not allow you to delete one. This often causes confusion when going to post-donation payments.
  • The system is also very basic and could be more user-friendly.
Anonymous | TrustRadius Reviewer

Support Rating

DonorSnap

No score
No answers yet
No answers on this topic

FundRaiser (discontinued)

FundRaiser (discontinued) 8.0
Based on 2 answers
When I upgraded my computer I had to upgrade my FundRaiser software. I reached out to customer support, and they assisted me in easily switching the computer my software was on, and then making the upgrade. The customer service department was friendly and helpful. There was a minor glitch, but it ended up going fine.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DonorSnap

We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Do your research and compare what are your priorities, what is offered by the variety of software on the market, what can you live without, can you upgrade in the future, do you trust the developers, etc.
Paul Rycus | TrustRadius Reviewer

FundRaiser (discontinued)

No answers on this topic

Return on Investment

DonorSnap

  • We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
  • DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!
Terry Houston | TrustRadius Reviewer

FundRaiser (discontinued)

  • FundRaiser saves us time that we would be spending trying to keep track of donations and donor information on spreadsheets, which saves us money.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

DonorSnap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DonorSnap Editions & Modules

Additional Pricing Details

FundRaiser (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FundRaiser (discontinued) Editions & Modules

Edition
FundRaiser$491
  1. Per Month
Additional Pricing Details
No Success Fee or any commission on funds raised. No hidden charges.

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