TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drawbridge (discontinued)

    Score7.6 out of 10
    N/ADrawbridge was a customer understanding and identity resolution tool, acquired by LinkedIn in 2019. Its features have been incorporated into LinkedIn Marketing Solutions, and the tool is no longer available standalone.N/A

    Mendeley

    Score2.7 out of 10
    N/AMendeley, an Elsevier company headquartered in London, offers their eponymous reference management software suite, including Mendeley Reference Manager, Web Importer, the Citation Plugin add-on, available in Premium package.N/A
    Pricing
    Drawbridge (discontinued)Mendeley
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Drawbridge (discontinued)Mendeley
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Drawbridge (discontinued)Mendeley
    Small Businesses
    FullContact
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Drawbridge (discontinued)Mendeley
    Likelihood to Recommend
    2.0
    (1 ratings)
    1.1
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Drawbridge (discontinued)Mendeley
    Likelihood to Recommend
    Discontinued Products
    It is well suited for small, targeted advertisements. I see this happening on a large scale and it is difficult to keep departments/groups/units separate from the individual, so incorrect, inappropriate, or just wrong recommendations are made all the time. The scale of your project I think determines whether this will be useful. A team under ~30/40 people, should work great. Larger than that and wires will be crossed, quality will plummet, and expectations will not be met.
    Incentivized
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    Mendeley
    Mendeley Desktop used to be a decent software, and comparatively one of the best among Reference Managers. The new online version is beyond expectations
    Read full review
    Pros
    Discontinued Products
    • tracks browsing habits
    • makes personalized recommendations
    • tracks online activity
    Incentivized
    Read full review
    Mendeley
    • Easy to use interface
    • The use of font size and style makes information easily discoverable within the article previews
    • Drag-and-drop functions make article indexing particularly simple
    Incentivized
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    Cons
    Discontinued Products
    • well, it's tracking you, so that's a problem
    • IoT - connected to all smart devices
    • user interface is only for advanced users
    • can give incorrect and inappropriate links for setting
    • difficult to control broad settings
    • terrible customer support (what do you expect from LinkedIN)
    Incentivized
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    Mendeley
    • In my opinion, terrible web-based function in the new version
    • Very difficult to annotate and search in PDF's
    • New version removed many previous functions
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Mendeley
    There are a lot of references that do a good job troubleshooting, although I am not sure there is a direct number to an actual person.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    In hindsight, I wish we had picked any of the other options. Drawbridge is a letdown in cost, user ability, quality of service, and support. Though I have limited experience with the other software mentioned, they surely would not have been such a letdown - in so many areas, as Drawbridge is.
    Incentivized
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    Mendeley
    Microsoft EndNote. Mendeley has better user interface and is able to store, sort and organize a large number of articles effectively. Also can import and extract information from citations from articles online without the entire full text pdf availability. Can be used and accessed from portable devices such as iPads and mobile phones as well.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Troubleshooting
    • no ROI as too much troubleshooting goes into each project
    • did not synchronize teams' needs
    • poor user interface
    • waste of time
    Incentivized
    Read full review
    Mendeley
    • It is great that for instance, you download the paper you need once, and share it with your entire team.
    • You can present your annotation with the team!
    Incentivized
    Read full review
    ScreenShots