TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dwolla

    Score8 out of 10
    N/ADwolla is a payment gateway software solution offered by Dwolla.

    $268

    per month

    GoFundMe Charity

    Score8.7 out of 10
    N/AGoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A
    Pricing
    DwollaGoFundMe Charity
    Editions & Modules
    No answers on this topic
    Free
    1.9% + 0.30 processing fees
    per transaction
    Flex
    3% platform fees/2.2% + 0.30 transaction fees
    per transaction
    Offerings
    Pricing Offerings
    DwollaGoFundMe Charity
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    DwollaGoFundMe Charity
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    User Ratings
    DwollaGoFundMe Charity
    Likelihood to Recommend
    9.1
    (2 ratings)
    8.8
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    6.9
    (3 ratings)
    User Testimonials
    DwollaGoFundMe Charity
    Likelihood to Recommend
    Dwolla
    If you need to move money using ACH then Dwolla is the number 1 choice. Highly recommend. We shopped several potential partners and Dwolla was better across the board. I count the Dwolla team and my team - they're always there to help and always go above and beyond to help us.
    Read full review
    GoFundMe
    GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
    Incentivized
    Read full review
    Pros
    Dwolla
    • Seamless integration.
    • Quick resolution/response time.
    Read full review
    GoFundMe
    • Peer-to-peer fundraising
    • Fundraising pages
    Incentivized
    Read full review
    Cons
    Dwolla
    No answers on this topic
    GoFundMe
    • Need a clearer picture of your campaign status, especially around publishing (making it live).
    • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
    Incentivized
    Read full review
    Usability
    Dwolla
    No answers on this topic
    GoFundMe
    GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
    Incentivized
    Read full review
    Support Rating
    Dwolla
    We have a dedicated Slack channel with multiple team members from across the organization: product, legal and compliance, technology. We have a dedicated relationship manager. Super super responsive. We are so pleased.
    Read full review
    GoFundMe
    Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
    Incentivized
    Read full review
    Alternatives Considered
    Dwolla
    Better service. Better price.
    Read full review
    GoFundMe
    Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
    Incentivized
    Read full review
    Return on Investment
    Dwolla
    • Without Dwolla, we would have to invest a lot more of our company resources and time into accomplishing something that can take as little as 15 minutes. Dwolla's integration is almost invaluable to us.
    Read full review
    GoFundMe
    • Brought in new donors from outside our solicitation area.
    • Appeals to younger audiences.
    • Great way to include client testimonials and stories.
    Incentivized
    Read full review
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