EagleSoft vs. NexHealth

Eaglesoft is well-suited for a general dental practice. It
allows all patient records to be housed under a single program, with buttons to access various components of the patient's chart. Radiographic
images are taken and imported into the software, so there is no need to use
additional software for patient images. I can't say whether this software would be well-suited for a specialty office.

Incentivized

Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!

Incentivized

• Customizable KPI Reporting
• Progress Note

Incentivized

• All-in- one platform
• Great customer support
• Very skilled and knowledgeable team
• Gets high reviews for Google

Incentivized

• The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
• Patterson support has a long hold time, and doesn't deliver the best support around
• The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
• If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup

Incentivized

• Our forms have had trouble syncing with Dentrix
• There is customization we would like to be able to do inside new patient forms that we cannot do
• Syncing issues with paperwork into Dentrix

Incentivized

EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.

Incentivized

Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.

Incentivized

• Eaglesoft has allowed the practices to track patient billing and insurances
• Eaglesoft allows for bills to be mailed out to the patient
• Electronic prescription writing saves time
• Patient scheduling is easy to accomplish through the software

Incentivized

• Reduced our cost per month for multiple programs
• Gotten us more Google reviews
• Saved us time sending automatic messages to patients

Incentivized