eAssistance Pro (discontinued) vs. HelpCrunch
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
eAssistance Pro (discontinued) | Score8.2 out of 10 | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month |
HelpCrunch | Score8.3 out of 10 | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
| eAssistance Pro (discontinued) | HelpCrunch | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| eAssistance Pro (discontinued) | HelpCrunch | |
|---|---|---|
| Small Businesses | Olark Score10 out of 10 | Olark Score10 out of 10 |
| Medium-sized Companies | Zoho SalesIQ Score9.7 out of 10 | Zoho SalesIQ Score9.7 out of 10 |
| Enterprises | Genesys DX (discontinued) Score10 out of 10 | Genesys DX (discontinued) Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| eAssistance Pro (discontinued) | HelpCrunch | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 8.0 |
| Likelihood to Renew | 9.1 | - |
| Support Rating | - | 10.0 |
| eAssistance Pro (discontinued) | HelpCrunch | |
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| Cons | No answers on this topic |
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| Likelihood to Renew |
| No answers on this topic |
| Support Rating | No answers on this topic |
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| ScreenShots | HelpCrunch Screenshots |



