Catalyst, by EBM Software vs. Zeni

[Catalyst, by EBM Software] is well suited to track invoices from vendors to get them paid on time to avoid late fees. [Catalyst, by EBM Software] is less appropriate when paying vendor because that is not a function they currently have. If the system was an all in one system that could track and pay your invoices it would be an amazing software.

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Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.

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• The GUI is easy to navigate on the iPad mini, which we use for charting.
• The options are simple so there is very little room for mistakes.
• Charting is easy and the setup allows for necessary fields that must be completed so charting stays uniform.

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• The browser closes unexpectedly at times when refreshing the page and you get logged out
• The incorrect vendor is chosen by Catalyst a few times
• The Catalyst file is occasionally not placed on time in the folder

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Well.... when it works... it's good. When it doesn't it is very frustrating for our staff.

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All I know was I am a victim of ACH through the Zeni system. My business will take years to recover from this fraud.

The support for Catalyst is great and they are usually within the 48 hour response time. There could be a little quicker upload time for invoices that are submitted. They usually show up until the next day on the system and sometimes gives us a stress on time. Overall, the support is quite good

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The Zeni team has always been quick to respond and get on a call if needed.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

[Catalyst, by EBM Software] is a very easy system to use and is very user friendly. It gives you different ways of researching an invoice and not just one. Catalyst also helps to allow us to research an invoice within seconds and eliminates a lengthy and confusing process. It is a great software for first time users to learn quickly and efficiently.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.

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• Catalyst is better than pencil and paper data analysis. But the app can be very frustrating when it's not working the way it did last week.
• The GUI is very simple. Sometimes too simple, like there is no way to go back in and edit SOAP note options.
• New feature roll-outs are mandatory. I understand that no one would opt in to being the guinea pig, but it would be nice if you weren't the first user to try it.
• The integration with billing software has streamlined the billing notes and saved us money over having two separate systems.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I believe Zeni was taking my money without permission
• Zeni did not verify the company to be legitimate. They let a gmail address with no website qualify. All they needed to do was look up the real company and verify this is fraudulent.