Ebsta vs. MindTickle

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!

Incentivized

Use it for automating the training of your Sales department, organizing of sales pitches, sharing the information with the Marketing team. Would recommend it for a Sales team of 10+ people where majority of business comes from cold emails/calling/DMs/Inmails. Then it is worth investing in a Sales automation tool.

Incentivized

• Easy to use
• Syncs with Salesforce
• Can add contacts to Salesforce from Ebsta fluidly

Incentivized

• It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
• This tool has influenced us by providing training sessions too.
• Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.

• It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.

Incentivized

• MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
• Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.

Incentivized

10/10 responsiveness.

Incentivized

I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.

Incentivized

When compared to Highspot, I found Mindtickle to be much easier to navigate. The UI is way cleaner and intuitve. The capabilties are relatviely the same. Overall I certaily prefer Mindtickle. The one thing I will give to Highspot is that their analytic capabilities (especially in the library) are more robust.

Incentivized

• Allows us easy access to know if someone is in our database without searching

Incentivized

• I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
• MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.

Incentivized