Printanista

Printanista

44 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Printanista	Score8.8 out of 10	N/A	ECI Software Solutions offers printer management software for managed print service (MPS) providers. Their Printanista remote device monitoring technology collects critical printing data from an unlimited number of devices.	N/A

Pricing

Printanista

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Pricing Offerings
Printanista
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Printanista
Considered Both Products	ECI Software Solutions Christopher Martin Level 3 helpdesk in Information Technology at Integrated Business Solutions of Hawaii (Information Technology & Services, 11-50 employees) Chose Printanista Printanista is alot more user friendly and tech friendly. A few of our jt techs had issues with Papercut in the past Incentivized Helpful? Tracy Novack Administration in Corporate at Interactive Office Systems (Business Supplies Equipment, 1-10 employees) Chose Printanista Printanista is advanced comparatively. It has features that makes Fleetmanager an older, outdated software. Incentivized Helpful? Verified User Chose Printanista Works a lot better and cheaper Incentivized Helpful? Verified User Chose Printanista All 3 alternatives we liked better. We are currently in the process of converting over to Predictive Insight. Incentivized Helpful? Verified User Chose Printanista it is a bit fancier/complicated version of FM audit & Printfleet Incentivized Helpful? Verified User Chose Printanista We have only used Printanista. We have evaluated Kapax and Predictive Insight. We stayed with Printanista as we were already married to the product. The cost was too high for the others to go through the trouble Incentivized Helpful? Verified User Chose Printanista Printanista has integrations with ECI which is a big feature for us. Besides that its pretty terrible Incentivized Helpful? Verified User Chose Printanista We have started to migrate our fleet over to Konica Minolta's vCare and Kyocera Fleet Services. Both of these are machine based so they are significantly easier to keep running. Not one machine on these platforms has dropped off. They do lack in reporting and features, but I … Incentivized Helpful? Verified User Chose Printanista User Interface and Usability:Printanista: Offers a clean and intuitive interface that makes it easy for users to navigate and access features. The dashboard provides a clear overview of all printers, allowing for quick monitoring and troubleshooting.PaperCut: While functional, … Incentivized Helpful? Jeremy Herman Engineer in Information Technology at Novatech (Information Technology & Services, 501-1000 employees) Chose Printanista Printanista doesn't do much differently from other products in the same class. They are all relatively easy to deploy and monitor print levels. Most of the time, the printer readings are accurate and allow you to make sure a customer's print environment is running smoothly. … Incentivized Helpful? Verified User Chose Printanista We had FMAudit before Printanista which seemed to be essentially the same Incentivized Helpful? Verified User Chose Printanista used FM audit prior to Printanista Use - Print Releaf - runs beside Printanista Incentivized Helpful? Verified User Chose Printanista Coming from FMaudit, Printanista was an easy and logical transition. Incentivized Helpful? Verified User Chose Printanista I prefer Printanista because it can be used industry wide. Some of the other DCA softwares don't seem to care alot about getting data from other makes and models of machines that aren't their own. The Kyocera product I mentioned was called KMNetViewer when I used it, but it … Incentivized Helpful? Eric Jurin Vice President of Technology in Information Technology at Automated Business Products (Business Supplies & Equipment, 51-200 employees) Chose Printanista We have used Print Fleet in the past as well as KFS. ECI FMAudit was the most well-known and seemed to work far better in terms of not dropping off networks than other brands. It is the most stable product we have used. Incentivized Helpful? Verified User Chose Printanista Nothing stands up to ECI FMAudit's abilities. Incentivized Helpful?
	Would buy again
	73% Would buy again 16 Answers
	Delivers good value for the price
	79% Delivers good value for the price 15 Answers
	Happy with the feature set
	82% Happy with the feature set 18 Answers
	Lived up to sales and marketing promises
	75% Lived up to sales and marketing promises 9 Answers
	Implementation went as expected
56% Implementation went as expected 10 Answers

User Ratings
	Printanista
Likelihood to Recommend	7.3 (25 ratings)

User Testimonials
	Printanista
Likelihood to Recommend	ECI Software Solutions Printanista is suited quite well to support companies/enterprises with large fleets at multiple locations, but is entirely overkill for smaller businesses with a small fleet at a single location. For example, for business that provide MPS services and supply MFPs, having Printanista allows the monitoring and shipment of supplies much more seamlessly than without. However, comparing that to a business that has a single location with 10-15 printers/copiers - a platform like Printanista is a bonus, but would have the bare minimum utilized. I'd absolutely recommend it to people who have MFPs at multiple locations within or outside of their organization that want full control of the unit without being in front of it. Incentivized Verified User Read full review
Pros	ECI Software Solutions It allows me to gather and organize meter data in relevant and useful ways. It works very well with MS Excel spreadsheets. It provides complete meter data so that you can provide your Sales dept. with enough useful information so that eventual upgrade proposals can be constructed. It also provides real information that tells how much print volume may or may not have to suggest changes to a customer fleet of printers. It is also simple enough for customers with smaller printer fleets so that you can isolate certain areas of the meter data that may prove useful in certain applications. Incentivized Verified User Read full review
Cons	ECI Software Solutions The helpdesk and support is useless. I literally know more about the product than they do. The onsites and connection to central is unreliable. We have to hire an extra employee just to keep this running. The programers don't think about or test the patches the push out. Onistes break after they update central Some machines will show up in the MIB walk but wont actually show up on the device page. Thier solution is to create a new account. They don't have the technical capacity to figure out why it is doing this. Just a very unreliable product that we have multiple tickets a week open that they seem to never be able to resolve Incentivized Verified User Read full review
Alternatives Considered	ECI Software Solutions Printanista doesn't do much differently from other products in the same class. They are all relatively easy to deploy and monitor print levels. Most of the time, the printer readings are accurate and allow you to make sure a customer's print environment is running smoothly. Printanista works about the same amount of time as a Printix application. Incentivized Jeremy Herman Engineer Read full review
Return on Investment	ECI Software Solutions 1500+ printers, we have gone from manually entering data on 40% of them to 3% Admins have more time to review contracts now Service technicians are going to print calls more prepared, closing calls in 1 visit, customer satisfaction improving overall Incentivized Tracy Novack Administration Read full review
ScreenShots	Printanista Screenshots